Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

AbdurRehman

lovely. i always wanted that :)

posted in User help

Yes I appreciate the quick responce.

After some troubleshooting I figured out the unavailability of internet connection made the DATA SOURCE page stuck. It would have been much much better if just a dialog box popped up to say Mango does not function without Internet always on. The reason my pc was disconnected was because the proxy server used port 8080 and I did not want any conflicts.

I hoped the software had not broken down on the loading page..

Currently the Mango instance is functioning, with an always on internet connection.

One problem still remains where MODBUS ASCII is available, but MODBUS RTU is not available in the data source creation page....seems purely a configuration problem, which i havent been able to figure out yet.

Im attaching image of the console which said Denying access when data source page was getting stuck.

Attachment: download link

posted in User help

I wanted to make a simple SCADA setup for a Gas Company, (SNGPL) for which i travelled off to another city to their SCADA base, Mango automation stopped working at the very initial stage, both on my main machine and on the backup i had with me.

My hardware setup was :

3 sensors, 1 relay >>>> GE-FANUC 90-30 PLC >>RS 232 >> MOXA USB to serial converter >>usb port >> Laptop sony, 64 bit core i3.

Software setup :

Windows 7,

java jdk1.6.0_35 with JRE 6,

rxtx serial,parallel and jar files present ,

environment variable M2M2_HOME not defined on one pc, defined on other. (mango working on both),

Licenced core,

and modbus rtu data source module.

COMPORT0 available in the data source editing page.

no rxtx file error..........................

internet connection: not available.

NOW when I attached my plc, ge fanuc 90-30, as plc>rs232>com port>usb port.................and polled for data there was no responce.......... i would attach pictures.to show the config.

the TX LED on my usb-to-serial converter blinked, but no RX led..........

after about 10 minutes, the data source page got hung up....with no response....... then when i reloaded the page, it showed the loading hourglass....but never loaded up. restarting the instance. no use. restarting pc no use.

i moved on to my backup pc...the same happened there............ the command prompt showed : DENYING ACCESS TO SECURE PAGE...........data sources........etc etc.. ill attach pictures.

ANY SUGGESTIONS?

posted in User help