• Recent
    • Tags
    • Popular
    • Register
    • Login
    1. Home
    2. Malaguena

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website Mango 5 Documentation Website
    M
    • Profile
    • Following 5
    • Followers 3
    • Topics 63
    • Posts 114
    • Best 30
    • Controversial 0
    • Groups 0

    Malaguena

    @Malaguena

    30
    Reputation
    453
    Profile views
    114
    Posts
    3
    Followers
    5
    Following
    Joined Last Online
    Email balsatinur@gmail.com

    Malaguena Unfollow Follow

    Best posts made by Malaguena

    • How to get event detector default message as a variable?

      Hello!

      We are using "evt.context.pointEventDetector.xid " to get the xid of an event. Also, we want to use default message (which is shown on event view.). Is that possible to get event default message like xid? If possible, can you please share the format?

      0_1583393524007_5f085b4d-5b7c-44b7-9ee3-1e6418b51698-image.png

      //to get event xid :   
      var parameter = evt.context.pointEventDetector.xid;
      
      //Thanks a lot
      posted in How-To
      M
      Malaguena
    • What processes should be working while Mango is running?

      Dear All,

      What processes should be working while Mango is running?

      Thanks!

      posted in Mango Automation Installation
      M
      Malaguena
    • Event Handler Import Error

      Hello All!

      We faced with error 1 while configuration import.

      Steps we have done is shown below.

      1. Open Configuration import/export page
      2. Select Event Handlers
      3. Click Export
      4. Click Import, without any change
      5. Then, Error 1 is seen on the screen.

      When we check the event handler, which gives an error, in the event handlers import JSON file, we see that some detectorsXID and dataPointXID is null shown like below.

      For Situation 1 , we have defined an event detector to the point "DP_74d73b67-41d1-49c1-a0fc-1b29d6921bb3" and selected the event handler for this event detector. After that, we directly deleted the event detector. Although we deleted the event detector, the point is seen as below in the event handler JSON export.

      For Situation2, we deleted point which has an event detector that we selected an event handler. Although we deleted point, the point is seen as below in the event handler JSON export.

      We solved the problem by deleting objects with null properties. How we can prevent from this problem, not to have the problem again?

      //Situation 1
              {
                "sourceType": "DATA_POINT",
                "dataPointXID": "DP_74d73b67-41d1-49c1-a0fc-1b29d6921bb3",
                "detectorXID": null
              },
      //Situation 2
              {
                "sourceType": "DATA_POINT",
                "dataPointXID": null,
                "detectorXID": null
              },
      

      Error 1:
      Event handler 'EH_086295d6-da94-4714-b350-3104832ca77e': saved
      Event handler 'EH_20bb44aa-cc63-417d-9781-92934af4b6ff': saved
      Event handler 'EH_d290da12-b346-4d0f-99fc-9dbfa160ab7a': Event type must have a 'detectorXID'
      Event handler 'EH_8ca1bc17-18b9-4ec1-a92e-0f94c9f35a7b': Event type must have a 'detectorXID'
      Event handler 'EH_33742af8-5d69-435f-8d2d-1493e91aa2dd': Event type must have a 'dataPointXID'
      Event handler 'EH_f0ff4774-bc57-4612-b3e5-b6fdaf151fa9': Event type must have a 'detectorXID'
      Event handler 'EH_1fb091b1-ea9a-4092-8172-799f677676e0': Event type must have a 'detectorXID'
      Event handler 'EH_a89c16f2-336a-438e-a8dd-58ca2fefd86d': Event type must have a 'dataPointXID'

      Thanks a lot!

      posted in Mango feedback
      M
      Malaguena
    • How to add column to event table?

      Hi Everyone!

      We would like to add point properties such as point tags to event table as a column. Is there any way to do that?

      0_1583412474036_156adc71-35ed-4a2e-a9ef-b1d493e21a96-image.png

      Cheers,

      posted in How-To
      M
      Malaguena
    • SSL Certification Error

      Dear All,

      We would like to run Mango with https instead of http. We have tried steps on the Mango Documentation ( https://docs-v3.mango-os.com/installation-configuration/#ssl-properties ) and restart Mango then get an error as below.

      What should we do to run Mango with https?

      WARN  2020-09-16T09:19:45,659 (com.serotonin.m2m2.Lifecycle.webServerInitialize:975) - ALPN is enabled in env.properties but couldn't be loaded: No Server ALPNProcessors!
      java.lang.IllegalStateException: No Server ALPNProcessors!
              at org.eclipse.jetty.alpn.server.ALPNServerConnectionFactory.<init>(ALPNServerConnectionFactory.java:52) ~[jetty-alpn-server-9.4.23.v20191118.jar:9.4.23.v20191118]
              at com.serotonin.m2m2.Lifecycle.webServerInitialize(Lifecycle.java:973) ~[ma-priv-3.7.7.jar:?]
              at com.serotonin.m2m2.Lifecycle.initialize(Lifecycle.java:221) ~[ma-priv-3.7.7.jar:?]
              at com.serotonin.m2m2.Main.main(Main.java:159) ~[ma-priv-3.7.7.jar:?]
              Suppressed: java.lang.UnsupportedClassVersionError: org/eclipse/jetty/alpn/java/server/JDK9ServerALPNProcessor has been compiled by a more recent version of the Java Runtime (class file version 53.0), this version of the Java Runtime only recognizes class file versions up to 52.0
                      at java.lang.ClassLoader.defineClass1(Native Method) ~[?:1.8.0_252]
                      at java.lang.ClassLoader.defineClass(ClassLoader.java:756) ~[?:1.8.0_252]
                      at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142) ~[?:1.8.0_252]
                      at java.net.URLClassLoader.defineClass(URLClassLoader.java:468) ~[?:1.8.0_252]
                      at java.net.URLClassLoader.access$100(URLClassLoader.java:74) ~[?:1.8.0_252]
                      at java.net.URLClassLoader$1.run(URLClassLoader.java:369) ~[?:1.8.0_252]
                      at java.net.URLClassLoader$1.run(URLClassLoader.java:363) ~[?:1.8.0_252]
                      at java.security.AccessController.doPrivileged(Native Method) ~[?:1.8.0_252]
                      at java.net.URLClassLoader.findClass(URLClassLoader.java:362) ~[?:1.8.0_252]
                      at java.lang.ClassLoader.loadClass(ClassLoader.java:418) ~[?:1.8.0_252]
                      at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:352) ~[?:1.8.0_252]
                      at java.lang.ClassLoader.loadClass(ClassLoader.java:405) ~[?:1.8.0_252]
                      at java.lang.ClassLoader.loadClass(ClassLoader.java:351) ~[?:1.8.0_252]
                      at java.lang.Class.forName0(Native Method) ~[?:1.8.0_252]
                      at java.lang.Class.forName(Class.java:348) ~[?:1.8.0_252]
                      at java.util.ServiceLoader$LazyIterator.nextService(ServiceLoader.java:370) ~[?:1.8.0_252]
                      at java.util.ServiceLoader$LazyIterator.next(ServiceLoader.java:404) ~[?:1.8.0_252]
                      at java.util.ServiceLoader$1.next(ServiceLoader.java:480) ~[?:1.8.0_252]
                      at org.eclipse.jetty.alpn.server.ALPNServerConnectionFactory.<init>(ALPNServerConnectionFactory.java:59) ~[jetty-alpn-server-9.4.23.v20191118.jar:9.4.23.v20191118]
                      at com.serotonin.m2m2.Lifecycle.webServerInitialize(Lifecycle.java:973) ~[ma-priv-3.7.7.jar:?]
                      at com.serotonin.m2m2.Lifecycle.initialize(Lifecycle.java:221) ~[ma-priv-3.7.7.jar:?]
                      at com.serotonin.m2m2.Main.main(Main.java:159) ~[ma-priv-3.7.7.jar:?]
              Suppressed: java.lang.IllegalStateException: org.eclipse.jetty.alpn.ALPN must be on JVM boot classpath
                      at org.eclipse.jetty.alpn.openjdk8.server.OpenJDK8ServerALPNProcessor.init(OpenJDK8ServerALPNProcessor.java:44) ~[jetty-alpn-openjdk8-server-9.4.23.v20191118.jar:9.4.23.v20191118]
                      at org.eclipse.jetty.alpn.server.ALPNServerConnectionFactory.<init>(ALPNServerConnectionFactory.java:72) ~[jetty-alpn-server-9.4.23.v20191118.jar:9.4.23.v20191118]
                      at com.serotonin.m2m2.Lifecycle.webServerInitialize(Lifecycle.java:973) ~[ma-priv-3.7.7.jar:?]
                      at com.serotonin.m2m2.Lifecycle.initialize(Lifecycle.java:221) ~[ma-priv-3.7.7.jar:?]
                      at com.serotonin.m2m2.Main.main(Main.java:159) ~[ma-priv-3.7.7.jar:?]
      ERROR 2020-09-16T09:19:45,902 (com.serotonin.m2m2.Main.main:162) - Error during initialization
      java.lang.IllegalStateException: no valid keystore
              at org.eclipse.jetty.util.security.CertificateUtils.getKeyStore(CertificateUtils.java:50) ~[jetty-util-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.util.ssl.SslContextFactory.loadKeyStore(SslContextFactory.java:1188) ~[jetty-util-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.util.ssl.SslContextFactory.load(SslContextFactory.java:323) ~[jetty-util-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.util.ssl.SslContextFactory.doStart(SslContextFactory.java:245) ~[jetty-util-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:72) ~[jetty-util-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) ~[jetty-util-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:117) ~[jetty-util-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.server.SslConnectionFactory.doStart(SslConnectionFactory.java:92) ~[jetty-server-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:72) ~[jetty-util-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169) ~[jetty-util-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:117) ~[jetty-util-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.server.AbstractConnector.doStart(AbstractConnector.java:320) ~[jetty-server-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.server.AbstractNetworkConnector.doStart(AbstractNetworkConnector.java:81) ~[jetty-server-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.server.ServerConnector.doStart(ServerConnector.java:231) ~[jetty-server-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:72) ~[jetty-util-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.server.Server.doStart(Server.java:385) ~[jetty-server-9.4.23.v20191118.jar:9.4.23.v20191118]
              at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:72) ~[jetty-util-9.4.23.v20191118.jar:9.4.23.v20191118]
              at com.serotonin.m2m2.Lifecycle.webServerInitialize(Lifecycle.java:1042) ~[ma-priv-3.7.7.jar:?]
              at com.serotonin.m2m2.Lifecycle.initialize(Lifecycle.java:221) ~[ma-priv-3.7.7.jar:?]
              at com.serotonin.m2m2.Main.main(Main.java:159) ~[ma-priv-3.7.7.jar:?]
      INFO  2020-09-16T09:19:45,902 (com.serotonin.m2m2.Lifecycle.terminate:400) - Mango Lifecycle terminating...
      ERROR 2020-09-16T09:19:45,922 (com.serotonin.m2m2.Lifecycle.terminate:478) - com.serotonin.provider.InputStreamEPollProvider
      com.serotonin.provider.ProviderNotFoundException: com.serotonin.provider.InputStreamEPollProvider
              at com.serotonin.provider.Providers.get(Providers.java:30) ~[mango-3.7.7.jar:?]
              at com.serotonin.provider.Providers.get(Providers.java:20) ~[mango-3.7.7.jar:?]
              at com.serotonin.m2m2.Lifecycle.terminate(Lifecycle.java:473) ~[ma-priv-3.7.7.jar:?]
              at com.serotonin.m2m2.Main.main(Main.java:163) ~[ma-priv-3.7.7.jar:?]
      ERROR 2020-09-16T09:19:45,922 (com.serotonin.m2m2.Lifecycle.terminate:486) - com.serotonin.provider.ProcessEPollProvider
      com.serotonin.provider.ProviderNotFoundException: com.serotonin.provider.ProcessEPollProvider
              at com.serotonin.provider.Providers.get(Providers.java:30) ~[mango-3.7.7.jar:?]
              at com.serotonin.provider.Providers.get(Providers.java:20) ~[mango-3.7.7.jar:?]
              at com.serotonin.m2m2.Lifecycle.terminate(Lifecycle.java:481) ~[ma-priv-3.7.7.jar:?]
              at com.serotonin.m2m2.Main.main(Main.java:163) ~[ma-priv-3.7.7.jar:?]
      

      Thanks in advance!

      posted in Mango Automation Installation
      M
      Malaguena
    • 'admin' user login problem after Mango v3.7.7 Mysql restore

      Dear All,

      We restored Mango v3.7.7 Mysql backup to another instance Mango v3.7.7. Backup is succesfully done. After restore, we restarted Mango, but admin user could not login to restored instance.

      We can login with another user (with superadmin role) exist in backup.

      What could be reason for that?

      Thanks,

      posted in Mango feedback
      M
      Malaguena
    • How to get JSON data via API?

      Hello,

      I will collect data via API for our project. I would like to get the readValue of each device but I couldn't find the way to get it. Because I am very new at javascript and API environment.

      The Data API format is shown below. In order to get data, I have tried 2 different methods:

      Method 1:
      I have added HTTP retriever datasource and added a point. Then I get an error.

      Is there any suggestion, what is the best way/datasource to get this data?
      How do we enter authorization info (basic, bearer etc.) to http datasources?

      HTTP retriever url: http://10.35.173.145:84/api/Lin
      Point Value RegEx: .readValue":(\d+).(?=."deviceName":"PDU-24A-42F11".).
      Error: Invalid response from "http://10.35.173.145:84/api/Lin": 401

      //url: http://10.35.173.145:84/api/Lin
      // Bearer Auth code: eyJhbGciOiJIUzI1NiIsInR5
      {
          "lastUpdate": "2020-06-10T10:52:39.8352606+03:00",
          "result": [
              {
                  "deviceId": 27,
                  "deviceName": "PDU-24A-42F11",
                  "room": "DC_KAR",
                  "row": "M_KAR",
                  "location": "SOL",
                  "tagId": 20987,
                  "tagName": "Voltage",
                  "unit": "V",
                  "readDate": "2020-06-10T10:51:45",
                  "readValue": 228.87
              },
              {
                  "deviceId": 33,
                  "deviceName": "PDU-23B-7F1",
                  "room": "DC_KAR",
                  "row": "M_KAR",
                  "location": "SOL",
                  "tagId": 21155,
                  "tagName": "Voltage",
                  "unit": "V",
                  "readDate": "2020-06-10T10:52:23",
                  "readValue": 228.97
              },
              {
                  "deviceId": 34,
                  "deviceName": "PDU-23B-29F11",
                  "room": "DC_KAR",
                  "row": "M_KAR",
                  "location": "SOL",
                  "tagId": 21183,
                  "tagName": "Voltage",
                  "unit": "V",
                  "readDate": "2020-06-10T10:51:31",
                  "readValue": 228.97
              },
              {
                  "deviceId": 35,
                  "deviceName": "PDU-23B-25F11",
                  "room": "DC_KAR",
                  "row": "M_KAR",
                  "location": "SOL",
                  "tagId": 21211,
                  "tagName": "Voltage",
                  "unit": "V",
                  "readDate": "2020-06-10T10:51:00",
                  "readValue": 228.87
              },
              {
                  "deviceId": 42,
                  "deviceName": "PDU-23B-33F11",
                  "room": "DC_KAR",
                  "row": "M_KAR",
                  "location": "SOL",
                  "tagId": 21327,
                  "tagName": "Voltage",
                  "unit": "V",
                  "readDate": "2020-06-10T10:51:34",
                  "readValue": 228.97
              },
              {
                  "deviceId": 30,
                  "deviceName": "PDU-23B-38F11",
                  "room": "DC_KAR",
                  "row": "M_KAR",
                  "location": "SOL",
                  "tagId": 21071,
                  "tagName": "Voltage",
                  "unit": "V",
                  "readDate": "2020-06-10T10:52:30",
                  "readValue": 228.89999
              }
      }
      

      Method 2:
      I have added a global script shown below. When I print the content, I see the data. But I cannot get the read value of device. How can I get it?

      function linye(message) {
        
           HttpBuilder.request({
          	path: "http://10.35.173.145:84/api/Lin",
          	method: "GET",
          	headers: {
          	    ContentType : "application/json",
                  Authorization : "Bearer eyJhbGciOiJIUzI1NiIsInR5",
          	},
      
          	err: function(status, headers, content) { //errorCallback for linguistic completion
          		throw "Request got bad response: " + status+content;
          	},
          	resp: function(status, headers, content) { //responseCallback
          	    
          		return true; //will print in wrapping print()
          	},
          	excp: function(exception) { //exceptionCallback
          		throw exception.getMessage();
          	}
          })
      }
      

      Thanks in advance!

      posted in How-To
      M
      Malaguena
    • Http JSON Receiver Datasource

      Hi All,

      We need to create an HTTP JSON endpoint for JSON data which will be posted by another system. The example data is shown below and we will get "isAlarm" value for each alarm of each device.
      For this purpose, we are planning to use HTTP JSON Receiver data source. Can we use this data source to create an endpoint? What is your suggestion?

      We could not found proper documentation for Http JSON Receiver Datasource and datapoint. Can you please show us how to create Http JSON Receiver Datasource and datapoint?

      Data Example:
      {
      "lastUpdate": "2020-08-05T13:53:22.2211582+03:00",
      "devices": [
      {
      "deviceId": 1306,
      "deviceName": "GBZ_SOL4_4.17_K",
      "room": "SOL-4",
      "row": "4.Sıra",
      "rack": "17.Kabinet",
      "isEnabled": true,
      "isDisconnected": false,
      "deviceModel": "ExagatePDU",
      "tags": [
      {
      "tagId": 20987,
      "tagName": "Voltage",
      "unit": "V",
      "readDate": "2020-08-05T18:32:04",
      "readValue": 229.07001,
      "isCritical": false,
      "isAlarm": false
      },
      {
      "tagId": 20356,
      "tagName": "Current",
      "unit": "A",
      "readDate": "2020-08-05T18:33:24",
      "readValue": 0.42,
      "isCritical": false,
      "isAlarm": false
      },
      {
      "tagId": 21342,
      "tagName": "P",
      "unit": "kW",
      "readDate": "2020-08-05T18:33:35",
      "readValue": 0.174,
      "isCritical": false,
      "isAlarm": false
      }
      ]
      }
      ]
      }

      Thanks in advance,

      posted in User help
      M
      Malaguena
    • OPC Datasource deletes "\" after Import csv

      Hi All,

      I have been trying to import csv to OPC datasource. Csv includes OPC tags like "c1.Temp\kmp\A\phsA". Although I do not get any error during import, Mango deletes " \ " character at the point's OPC tags.

      How can I fix csv import problem?
      I will have more than 10.000 OPC points.

      Thanks in advance

      posted in Mango feedback
      M
      Malaguena
    • How to use "/events/data-point-summaries" API?

      Hello!

      I am trying to use /events/data-point-summaries API function which is shown in swagger. I could not get a response.
      The code used is shown below.

      How should I use /events/data-point-summaries API to get a successful response?

      Thanks!

      
      var eventsum = HttpBuilder.request({
          path: "http://localhost:8080/rest/v2/events/data-point-summaries",
          method: "POST",
          headers: {
              "Host": "10.167.35.76:8080",
            "Accept": "application/json, text/plain",
              "Content-Type": "application/json;charset=UTF-8",
              "Authorization":
                  "Bearer+"token,
          },
          parameters:{
              "xids":[
                "DP_a638a144-5b1d-45c7-bcb1-b89097cbb08a",
                "DP_a7e64a32-8229-4909-95e3-a992208382c4"
              ]},
          err: function (status, headers, content) {
              throw "Request got bad response: " + status;
          },
          resp: function (status, headers, content) {
              return JSON.parse(content);
          },
      });
      
      posted in How-To
      M
      Malaguena

    Latest posts made by Malaguena

    • RE: Mango 4.2.0 Release

      @ricardo @terrypacker we are also planning to upgrade from v4b12, any recommendation for upgrade?

      posted in Announcements
      M
      Malaguena
    • Is that possible to add user phone to Mango from LDAP server?

      Hi All,

      I would like to get phone numbers to Mango via LDAP server. Phone numbers are defined on the LDAP server.

      To add email address of the user to Mango, as I see, I should add attributes mapping to env.properties as shown below .
      Is that possible to add user phone to Mango from LDAP server?

          #Attributes for mapping to Mango users
          ldap.authentication.passwordAttribute=userPassword
          ldap.authentication.nameAttribute=cn
          ldap.authentication.emailAttribute=mail
      

      Thanks in advance,

      posted in User help
      M
      Malaguena
    • RE: How can I define a permission to a new role to view all global scripts?

      Is there any plan to give permission to Global Scripts? Because user can view Global Scripts page and scripting permissions can be defined on system permissions.

      posted in How-To
      M
      Malaguena
    • How can I define a permission to a new role to view all global scripts?

      Hi All,

      How can I define a permission to a new role to view all global scripts?

      I defined all system permissions to the new role. The new role can view ui/administration/global-scripts/, but global scripts created in Mango does not seen.

      I would like to have a new role that has all superadmin permissions. What should I do to give all superadmin authorization to new role?

      Mango v4.1.0 Version

      Thanks in advance,

      posted in How-To
      M
      Malaguena
    • OPC Point individual value of specific bit

      Hi All,

      I have connected to OPC Server and getting values properly.

      What I need is individual value of specific bit, 1st, 2nd...7th of integer opc point.

      How do I achieve this?

      Thanks in advance,

      posted in How-To
      M
      Malaguena
    • How can I add Bearer Authorization parameter to HTTP datasources?

      Hi Everybody,

      How can I add Bearer Authorization parameter to HTTP datasources?

      Thanks in advance,

      posted in User help
      M
      Malaguena
    • Persistent TCP publisher Sync Problem for delete action

      Hi All,

      I made Persistent TCP datasource and publisher connections. When I edit tag value of published point on publisher side, datasource side is updated immediately. But when I delete tag of published point on publisher side, datasource side is not updated. I still see deleted tags on datasource side.

      What could be the reason?
      Mango version: v4 beta7
      Thanks in advance,

      posted in User help
      M
      Malaguena
    • RE: There is no TCP Keep Alive Packages on Wireshark

      @CraigWeb Is that normal not to see TCP Keep Alive packages on the wireshark?

      posted in User help
      M
      Malaguena
    • There is no TCP Keep Alive Packages on Wireshark

      Hi All,

      I have chosen TCP Keep-Alive transport type on the Modbus Data Source and connected to device.

      When I track the network packages, I do not see "TCP Keep Alive" packet on wireshark. Even if I enabled and disabled the Data Source for many times during tracking, I could not see the TCP Keep Alive packets.

      So, I would like to be sure that my Mango Instance (v3.7.7) is sending TCP Keep Alive packages.

      Is there any suggestion how to test it?
      Is that a bug at v37.7.?

      Thanks in advance,

      posted in User help
      M
      Malaguena
    • "No response from slave ..." errors before MySQL backup starts

      Hi All,

      We are getting a modbus "No response from slave ..." errors from most of our Modbus slaves average 4-5 minutes before every MySQL backup start.

      What happens in our system in order of time are as follows.

      We configured to backup MySQL everyday at 19.10 PM.
      "No response from slave ..." errors start everyday around 19.05~ and ends around 19:12 PM
      The backup file is created within an average of 6 minutes every day after the backup starts. That means, backup is finished around at 19:16 PM.

      Is there any pre-tasks of MySQL backup that would trigger modbus errors?
      Any idea what could be the reason?

      Thanks in advance!

      posted in User help
      M
      Malaguena