Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.
Annotation mode: Cannot add shapes
-
When viewing a chart from the watch list area, and going into "Annotate" mode, I cannot add any shapes. The shape options all have a small placeholder image icon, instead of whatever shapes would normally be available to select.
-
@mhaluza can you look at the web browser console to see if there are any 404 errors, if that's the case, you may have found a bug
Fox
-
@MattFox
I do get 404 errors. Example from console output:GET https://englab-bms2.corp.google.com/modules/mangoUI/web/vendor/amcharts/plugins/export/shapes/16.svg 404 (Not Found)
Image (async)
n @ amcharts.js?v=0666e176524a3c579253:1
n @ amcharts.js?v=0666e176524a3c579253:1
n @ amcharts.js?v=0666e176524a3c579253:1
n @ amcharts.js?v=0666e176524a3c579253:1
createMenu @ amcharts.js?v=0666e176524a3c579253:1
(anonymous) @ amcharts.js?v=0666e176524a3c579253:1
(anonymous) @ amcharts.js?v=0666e176524a3c579253:1Uncaught TypeError: Cannot read properties of null (reading 'height')
at amcharts.js?v=0666e176524a3c579253:1:262075
at onComplete (amcharts.js?v=0666e176524a3c579253:3:37942)
at s.onreadystatechange (amcharts.js?v=0666e176524a3c579253:3:23155) -
@mhaluza looks like you're missing a height style attribute
Can you please screenshot the dashboard viewer?
Fox
-
@MattFox
Apologies, I'm still very new to Mango. Do you mean the dashboard designer page for this particular siteview? -
@mhaluza yes