View Excel Report
I face an strange phenomenom when I press View to display an excel report, it returns: "A server error occured". Please contact your Mango administrator.
I thought this is a limit when I used Free license but now even with licensed Enterprise edition. It is still there. I already have Microsoft Office installed and I can view the report if I download them but it is not available to Super Administrator to view on browser.
Please suggest a solution :| Thank you guys.
Hi @tungthanh500 Please provide screen shots its not clear to me whats going on.
@CraigWeb I got this after clicking on the View symbol next to an excel report
And also face this error message even though I got 1500 point standalone license
Please check the ma.log here: https://drive.google.com/file/d/1ioBv0Bs7O9Xuw1D3K4mgJJ5WuVkaP7ZB/view?usp=sharing
@tungthanh500 Hello, the Excel report module only comes with a single report template unless you purchase the license for the module. I could put you in contact with a sales rep unless you are already working with someone? If you are, reach out to them or you could put in a ticket and include your GUID here and we could look into it.
Hello @joeamiraglia, thank you for your reply. Where can I find the page you have that free/paid? I never know about that, I thought the limit is from the free license! I also sent an email to support and still waiting for official reply.
@tungthanh500 Uou might want to email the sales channel instead of support. This is a license issue.