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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Mango API - "mangoStatusCode": 4004 on Core 4.4.1

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    • W
      Wingnut2.0 last edited by

      Hello, having an issue accessing the API using JWT using -

      • Core version 4.4.1
      • API version 4.4.0

      When attempting to connect either via swagger or using python I am getting a 401 and the following response -

      {
      "mangoStatusCode": 4004,
      "mangoStatusName": "ACCESS_DENIED",
      "localizedMessage": "Access denied"
      }

      I have created JWT for user, set rest.enabled=true and swagger.enabled=true.
      Am I missing something in 4.4.1 to allow use of the API?
      Where can I find more info on StatusCode 4004?

      I have this working in other instances - Core v3.7.12 and v4.3.0

      Thank you

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