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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Increase mangoAPI "Availability"

    User help
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    • MattFoxM
      MattFox
      last edited by

      I want to reduce the api dropping out on occasion when an influx of data comes in. I see the gateway times out from time to time despite using /v1/point-values PUT and /v2/point-values?fireEvents=ALWAYS POST.

      What settings can I amend to make mango parse API calls faster and handle higher demand?

      Fox

      Do not follow where the path may lead; go instead where there is no path.
      And leave a trail - Muriel Strode

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      • MattFoxM
        MattFox
        last edited by

        Also have issues with logins timing out upon trying to log in to the system.

        Any further info on what settings I can leverage to improve system access since I have a couple hundred users trying to access their data at the same time??

        Fox

        Do not follow where the path may lead; go instead where there is no path.
        And leave a trail - Muriel Strode

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        • CraigWebC
          CraigWeb
          last edited by

          Have you tried to increase the Medium priority core pool size, I believe the API is qued in the medium priority pool?

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          • MattFoxM
            MattFox
            last edited by

            Medium looks more attached to event listeners.
            Regardless, I have cranked medium and low higher to see what happens

            Fox

            Do not follow where the path may lead; go instead where there is no path.
            And leave a trail - Muriel Strode

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            • MattFoxM
              MattFox
              last edited by

              Still no better

              Do not follow where the path may lead; go instead where there is no path.
              And leave a trail - Muriel Strode

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