We have Mango 3.7 running and as part of our setup, we mapped a network drive to the server as Z: which houses our config and SQL backups.
Whenever Mango is started via the Windows service, the mapped drive is not recognized and backups fail. If the ma_start.bat file is used to start Mango, then the mapped drive is recognized and all is good.
From this post about restarting from within Mango, I see that there are differences in the two startup methods. https://forum.infiniteautomation.com/topic/4168/mango-not-starting-back-up-after-restart-within-mango
Do you have any more info why starting via the Windows service would not allow Mango to recognize mapped drives? Is there a way to alter the service to do this?