Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.
Store account password reset
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Dear support team,
Could you kindly help me to reset password to my store account?
On the security issue, I try to change the password of the store account. after change password and log out. I find both the new password and original password does not work.I've try the link of "Forgot your password?". I got a new password via mail. But this new password still cannot login.
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Hi Jenny,
I have sent you an email about this. For license and accounts issues, we prefer to conduct those via email.
