• Recent
    • Tags
    • Popular
    • Register
    • Login

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website Mango 5 Documentation Website

    Mango API: "connectivity lost, restoring connection"

    Mango Automation general Discussion
    2
    3
    1.3k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D
      Desmond
      last edited by Desmond

      Hi, I have done the following steps as per documentation:
      1)edit env.properties file swagger.enabled=true in the mango/override/properties folder
      2)Restart Mango
      3)login as admin user

      However I encounter message prompt from the bottom of screen "connectivity lost, restoring connection".The mango instance restart again and again.

      Looking into the developer tools, I found the issue is the api connection.
      Next I disable the swagger.enabled=false, and login mango again. This time everything is back to normal without connectivity issue.

      May I know what could be wrong and any advise to enable mango api correctly?

      -mango core 3.4.5
      -mangoAPI 3.4.4

      Thanks & regards
      Desmond Luong

      1 Reply Last reply Reply Quote 0
      • CraigWebC
        CraigWeb
        last edited by CraigWeb

        Hi Desmond

        I am sure the IAS staff will ask for your ma.log file. You might as well post it so long... Is the instance running on a Mango ES or a server ?

        1 Reply Last reply Reply Quote 0
        • D
          Desmond
          last edited by

          After my attempt to shut down the MangoES and reboot it, now I see magic, It works!

          It is a false alarm and thank you @CraigWeb for your fast response.

          1 Reply Last reply Reply Quote 0
          • First post
            Last post