Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to

Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website

  • Can anyone tell me how to enable 3 bacnet points in demo mode? Before the 3. Upgrade it was simple or I could purchase the bacnet module 4 $50.

  • What is your specific issue. You can add BACnet points just as before via the Data Sources Page. The You can't purchase the BACnet module separately in Mango 3 but the demo is now limited to 300 data points.

  • As always, thank you for the fast response Joel. When I go to the add data sources page, the mango you are reports a server error and a licensing issue. I created an additional account with a new email address and installed a a clean copy of the software. Still reports server error when I try to add data sources

    I do see modbus is available to add data points but bacnet is not in the drop-down menu. Perhaps I have not added the modules correctly?

  • In addition I sent you question about volume licensing for software only to your email address

  • Can you provide the error from the log file and a screen shot of the error you see.

  • That would be strange that BACnet would not in the list. You can look at Administration > Modules to see if it's installed and use the "Check for upgrades" button to find and install it if you need to.