Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to

Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website

Mango v3 Taking long time to restart instance

  • This is for our Mango v3.

    I just did a module update right now and it's stuck at "UpgradeDownloader: Restarting for about 30 minutes now.

    I can't see any obvious issues in the logs, except maybe a failed proper termination of a data source.

    [0_1505337315830_ma.log](Uploading 100%)

    edit: did the log upload above not work...?

  • Is Mango still running and can you access other pages? Our forum seems to be having some issues with files and images. I'm including a test file here.


    Upload seems to work for me.

  • Nope I can't reload the page from another tab.


    [0_1505337697045_ma.log](Uploading 100%) - Still no go.

  • Log files worked that time. Looks like it did everything up to shutting down but for some reason it didn't restart. I think you might need to manually restart it via ssh or webmin.

  • GREAT!. I was just afraid I'd break something bad if I forced a reboot.

    Everything's back up, and working well.

    Thanks for the assistance Joel.