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    Mango box crash

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    • M
      Mircea
      last edited by

      Hi ,
      I have this error from mango box.
      Do you now way?
      Thanks.
      Mircea
      FATAL 2017-04-19 18:13:47,375 (com.serotonin.m2m2.util.timeout.RejectedHighPriorityTaskEventGenerator.rejected:47) - High priority task: com.infiniteautomation.nosql.MangoNoSqlBatchWriteBehindManager$PointDataCleaner rejected because Task Currently Running
      WARN 2017-04-19 18:13:47,375 (com.serotonin.m2m2.rt.dataSource.PollingDataSource.incrementUnsuccessfulPolls:107) - Data Source MangoES System aborted 1 polls since it started.

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      • phildunlapP
        phildunlap
        last edited by

        Hi Mircea,

        What's your Point clean interval (ms) from the NoSQL section of the system settings?

        If there's only one of these I wouldn't worry about it. It shouldn't be logged at the FATAL level as the task will be rescheduled and carry on.

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        • M
          Mircea
          last edited by

          Hi Phil,
          After the above message mango stop.
          Here is what I have for point clean interval.
          0_1492797400081_upload-0119578b-cbcc-4ff8-8027-2ed250e88ad7
          Here I put the log file too.
          [0_1492798979097_ma (1).log](Uploading 100%)

          [0_1492799016072_ma (1).log](Uploading 100%)
          Thanks
          Mircea

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          • phildunlapP
            phildunlap
            last edited by

            I think 1000 for the point clean interval may be too fast. The default is 60000. This setting is probably the cause of that message.

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            • M
              Mircea
              last edited by

              Hi Phil,
              Since i changed the point clean interval I get no record or update.
              0_1492808939581_upload-ee985988-cbe7-41e0-b2dc-510e3416b8d7

              1 Reply Last reply Reply Quote 0
              • phildunlapP
                phildunlap
                last edited by

                Hi Mircea,

                That's really bizarre. I'll look into that, but the easy/fast resolution to that is probably to restart Mango.

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                • phildunlapP
                  phildunlap
                  last edited by

                  Do point values report being logged on the internal metrics page? Did you get any errors when updating the settings? What version of Mango and Mango NoSQL is this?

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                  • M
                    Mircea
                    last edited by

                    Hi Phil,
                    Do point values report being logged on the internal metrics page?
                    I don't know where I can find that info.
                    Did you get any errors when updating the settings?
                    No
                    What version of Mango and Mango NoSQL is this?
                    0_1492810231654_upload-ee798035-ab76-4fda-92af-b7ff5dcb3417
                    0_1492810267337_upload-4844e7ad-e3e1-425d-8528-b5b7c1eb66ed

                    I can give you access to mongo at 2222 port if you need.
                    Thansk
                    Mircea

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                    • phildunlapP
                      phildunlap
                      last edited by

                      That shouldn't be needed. I would advise updating the MangoNoSql module

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                      • M
                        Mircea
                        last edited by

                        I get this when I try to check for updates
                        0_1492810700112_upload-f195c978-aaf4-4108-b71f-6773e8429619

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                        • phildunlapP
                          phildunlap
                          last edited by

                          If you check Mango/logs/ma.log I'm sure it's an UnknownHostException (ok, relatively sure) and the gateway or DNS settings may need adjustment.

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                          • M
                            Mircea
                            last edited by

                            Hi Phil,
                            I updated mango with the latest MangoNoSql.
                            There are at least 2 variable that mango don't pull them.
                            0_1493033081706_upload-9ecfff6f-81ab-488e-b1b0-6b47af39121c

                            The read and blue lines are the 2 variable that with out reason stop recording.
                            The green and yellow are the same temperature but offset ( after a heat exchanger).
                            Zone 1 is previous updating mango.
                            Zone 2 when the sensor record on change ( not on time every 3 minute) .
                            Zone 3 after a wile the data base don`t record red line.
                            [0_1493033224309_ma_new.log](Uploading 100%)
                            I also attached the log file.
                            Thanks
                            Mircea

                            1 Reply Last reply Reply Quote 0
                            • M
                              Mircea
                              last edited by

                              Hi Phill,
                              One more think. I found that if i stop and start that data base for that point the point start to be recorded for a wile but after stop to record. The period after which stop recording is sometime one hour sometime 10 hours.
                              0_1493038659340_upload-48ac4aa2-3f3d-456e-8bfa-aac90ba46ba9

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                              • phildunlapP
                                phildunlap
                                last edited by

                                Hi Mircea,

                                it looks like the log file didn't get uploaded quite right.

                                It looks like you're using BACnet, based on the port of that point. Is the point a COV subscription point, or regular polling?

                                1 Reply Last reply Reply Quote 0
                                • M
                                  mihairosu
                                  last edited by

                                  I haven't had time to investigate any deeper and build up a case, but I also have trouble with BACnet subscription.

                                  The first time the BACnet data source is activated, the subscription works fine, but it does not renew.

                                  My current workaround is to poll every 10 sec, but I'd like to get that resolved as well at some point.

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    Mircea
                                    last edited by

                                    Hi Phil,
                                    This is one point.
                                    0_1493052470532_upload-23f3d9fc-0694-4624-bbcd-a24aefc38ace
                                    And this is the second with the same problem.
                                    0_1493052537602_upload-66b87b0d-ed20-474e-9493-4d2db856e64f

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                                    • M
                                      Mircea
                                      last edited by

                                      More info
                                      0_1493052811644_upload-65edb8ee-304b-45f1-9dbd-0614447ae64b

                                      1 Reply Last reply Reply Quote 0
                                      • phildunlapP
                                        phildunlap
                                        last edited by

                                        Hmm.

                                        With regards to the OP, I am wondering if the lack of data getting polled is what is referred to in the title as crashing (I wouldn't think so).

                                        I know Matthew, Mango and BACnet4J's original author, has been doing work on BACnet4J to bring it up to date with some new specifications and to fix some bugs. That's the version that will be in Mango 3's initial release. I believe he's finished, so I'll try to take some time tomorrow to produce a 2.8 version of that code, and I can pass it along to you two if you'd like to test it out.

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                                        • M
                                          mihairosu
                                          last edited by

                                          I'll wait for Mango 3. I don't have the time to devote to this at the moment, so it won't be worth your time.

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                                          • phildunlapP
                                            phildunlap
                                            last edited by

                                            That may be for the best. When I started looking into doing this today I noticed the new BACnet4J was written using Java 8, while the 2.8.x series is limited to requiring Java 7.

                                            Also, you might be interested in checking out https://store.infiniteautomation.com/core

                                            But we'll have more announcements today.

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