Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.
Dashboards can't load on mobile phone
-
This strange thing happened today that suddenly the dashboard did not able to load on the mobile phone only but it is able to load from computers or laptops. It just kept in the loading screen with the gear turning and turning forever.
Do you have ideas what could be the possible reasons and what can be done to troubleshoot this kind of issue. Thank you.
Regards,
Mok Kiew -
@MOK-KIEW said in Dashboards can't load on mobile phone:
today that suddenly the dashboard did not able to load on the mobile phone only but it is able to load from computers or laptops. It just kept in the loading screen with the gear turning and turning forever.
Do you have ideas what could be the possible reasons and what can be done to troubleshoot this kind of issue. Thank you.It is odd that it would work on one but not the other. What version of mango, dashboards module and api module are you using? Also what mobile phone browser are you using? Please let me know the platform version and browser version.
