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Mango upgrade 2.2.2
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Hi,
I have mango 2.0 full core, but now i want to upgrade it to mango 2.2.2, i have upgraded it. but the problem is, older mango instance was licensed (paid), but when i am running new mango 2.2.2, it is showing that it is running in free mode.
So, how can i use same license for this mango?
Thanks
Sharad
skype: sharad_sinha1 -
It's probably because your GUID changed. The main thing that would cause the GUID to change is changing the name of the install directory. What OS are you running on?
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Hi Joel,
I am running Windows7 OS.
I read document to upgrade mango, i followed steps, but now i am getting error for datapoints error is:
"Should never happened exception"So why am i getting this error?
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You would need to share your full log file as that line alone doesn't mean anything. I believe the GUID has changed on your computer. I can resolve this if we do a remote screen sharing session or we can provide a new license to you with the new GUID. Please email me privately to do this. joel at infiniteautomation.com
Joel.