• Recent
    • Tags
    • Popular
    • Register
    • Login

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website Mango 5 Documentation Website

    DGLux - no Design Mode link

    User help
    2
    4
    2.5k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • duncanD
      duncan
      last edited by

      Just upgraded the license to allow for a public ip address. Since that there is no Design link on the DGLux page.

      Any ideas.

      Thanks Duncan

      1 Reply Last reply Reply Quote 0
      • JoelHaggarJ
        JoelHaggar
        last edited by

        Hi Duncan,

        Is this true for even when you log in as the Admin user? Possibly try clearing your browsers cache, if it doesn't come back then it's possible something is wrong with the license and we'll need to issue a new one. To get the proper license, open DGLux and click the user icon and select "Request License" then use the option to download the license request file and email that in to me.

        Thanks,

        Joel.

        1 Reply Last reply Reply Quote 0
        • duncanD
          duncan
          last edited by

          Hi Joel,

          I have tried clearing cache and have even used another browser. The user icon in Dglux only has the option to logout. This is true on both internal and public IP's.

          Thanks

          Duncan

          1 Reply Last reply Reply Quote 0
          • First post
            Last post