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    DGLux error

    Mango Automation Installation
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    • P
      peter
      last edited by

      Hi

      i have installed mango on a cloud server, whenever i login to dglux it errors and returns message "authentication Failed"

      what to do?

      1 Reply Last reply Reply Quote 0
      • JoelHaggarJ
        JoelHaggar
        last edited by

        Hi Peter,

        Something must be wrong with the installation. Can you contact me personally with your server login details so I can help you figure it out.

        Thanks,

        Joel.

        1 Reply Last reply Reply Quote 0
        • P
          peter
          last edited by

          when i use IP address or example.com:8080 it works fine but with subdomain scada.example.com is when i get the error

          peter

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          • JoelHaggarJ
            JoelHaggar
            last edited by

            I tested both your URLs and they worked for me. Try clearing your browser cache and trying again. I see you don't have a DGLux license yet and all I got was the license request page. I requested a DGLux trial license with both URLs for you so we can test again once that comes in.

            Joel.

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            • JoelHaggarJ
              JoelHaggar
              last edited by

              So now that the license is activated I do get the authentication fail message when trying to use your subdomain. For some reason the session when DGLux loads it is getting a different session id. It defintely has something to do with how you are forwarding the subdomain but that is outside of my expertise.

              Joel.

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              • S
                Spikky
                last edited by

                Can you contact me?? :!:

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