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Cannot receive the report email on windows server2012


  • Set the Email settings as SMTP host:smtp.gmail.com; SMTP port:587; From address myusername@gmail.com; Use authorization; Username:myusername; Password:mypassword; Enable TLS;

    When setup the mango on Mac OS, after creating and running a new report. I can successfully send and receive the test email and the report email.
    When setup the mango on Windows server 2012, after creating and running a new report. I can send and receive the test email but cannot receive the report email. I don't know why this happened.

    Thanks.
    Sky


  • For some reason the SMTP can occasionally have problems resolving the hostname, so a fix is to use the IP instead. Instead of host:smtp.gmail.com try host:74.125.142.108 and see if that works (it's just the IP of smtp.gmail.com, test by pinging smtp.gmail.com in cmd.exe)