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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Com port detection failed

    User help
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    • H
      hyeewang
      last edited by

      I installed a WIDcomm bluetooth adapter in my computer to link with my device.
      They connceted well and generated 2 com ports named "com11" and "com12" which displays at "Device Manager" window.
      I tried to use those 2 com ports to access the device. Only "com12" works. "com11" do not work at all.
      Ok. It does not matter. Anyway, I can use "com12".

      Unfortunately, when I used mango, when I wanted to add a new data source using "Modbus Serial", only "com11" is detected and displayed.
      No "com12" at all.

      Help.

      Thanks in advance.

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