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    Problems with Email Event Handler

    User help
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    • R
      rcopeland
      last edited by

      Hello all,

      I am currently trying to test out an email event handler, but having some problems. I am getting the error message

      Failed to send email titled "Mango test email" to "rcopeland@gmail.com". Message: "Authentication failed; nested exception is javax.mail.AuthenticationFailedException"
      In the system settings I am using my gmail account settings: host=smtp.gmail.com, port=587, use authorization, username=[myemail]@gmail.com, password=[mypassword], enable TLS. These settings are what the google documentation says for using SMTP from any email client program.

      So far I have been unable to get this working. As long as I am able to send emails I would be willing to use any server (Any free SMTP servers out there?).

      Hints? Suggestions?

      Thanks!!

      1 Reply Last reply Reply Quote 0
      • M
        mlohbihler
        last edited by

        Try just your username, without the "@gmail.com".

        Best regards,
        Matthew

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        • R
          rcopeland
          last edited by

          Nope still nothing. Is gmail known to work?

          1 Reply Last reply Reply Quote 0
          • M
            mlohbihler
            last edited by

            Yes. I have an instance using it as we speak (type).

            Best regards,
            Matthew

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            • M
              mlohbihler
              last edited by

              Anything interesting in the logs?

              Best regards,
              Matthew

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              • R
                rcopeland
                last edited by

                Figured it out. Just typed my password in wrong haha. Thanks for the help.

                1 Reply Last reply Reply Quote 0
                • L
                  lordportux
                  last edited by

                  Hello

                  I´m trying to configure the email settings, but I got the same error:

                  Failed to send email titled "Mango test email" to "[mymail]@gmail.com". Message: "Mail server connection failed; nested exception is javax.mail.MessagingException: Could not connect to SMTP host: smtp.gmail.com, port: 587; nested exception is: java.net.ConnectException: Connection refused: connect"

                  host: smtp.gmail.com
                  port: 587
                  user autorization
                  username=myemail
                  password=mypassword
                  enable TLS

                  Any suggestion? thanks in advance

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