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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Reloading log4j2.xml without a Mango 3.7.12 restart

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    • P
      Pedro
      last edited by Pedro

      I read somewhere that Mango now supports reloading log4j2 files without a restart. How does one induce Mango 3.7.12 to read '/opt/mango/overrides/properties/log4j2.xml' without a restart? Can this be done from the web interface, or only subsequent to an xml file edit and Mango restart?

      If Mango 3.7.12 cannot read the log4j2 file without a restart, can I add the monitorInterval syntax into log4j2.xml so that Mango can re-read it periodically without a Mango restart? What is the exact log4j2 file syntax recommended to enable re-reading the file?

      Thanks.

      MattFoxM 1 Reply Last reply Reply Quote 0
      • MattFoxM
        MattFox @Pedro
        last edited by

        @Pedro I don't recall this being possible for mango 3

        Fox

        Do not follow where the path may lead; go instead where there is no path.
        And leave a trail - Muriel Strode

        P 1 Reply Last reply Reply Quote 0
        • P
          Pedro @MattFox
          last edited by

          @MattFox thank you for your reply. I posed the question in this forum while I was waiting for an official response from Radixiot. Now I'm posting the answer here because I finally heard an official response from Radixiot today: they stated there is a "LOG4J RESET" button somewhere in the UI.

          I subsequently located that button on the following page in Mango 3.7:
          Administration > Admin Home > Utilities > Log4J Reset
          or: https://mangoserverurl/ui/administration/log4j-reset

          I would have responded to your post sooner, but I was waiting for an official answer that would make for a more useful reply, not knowing it would be 19 days. I calculated that they are receiving over 400 support tickets over a 10-day period; that's a lot to keep up with.

          MattFoxM 1 Reply Last reply Reply Quote 0
          • MattFoxM
            MattFox @Pedro
            last edited by

            @Pedro thanks for replying. As I recall, this reset didn't work for serial data sources so a manual reboot was needed. Also if radix bothered to answer these questions in the forum they wouldn't receive so many tickets.
            Majority are how to questions I'd wager

            Fox

            Do not follow where the path may lead; go instead where there is no path.
            And leave a trail - Muriel Strode

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