• Recent
    • Tags
    • Popular
    • Register
    • Login

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website Mango 5 Documentation Website

    HTTP Image Data Source - Poll aborted until MangoHTS unit restarted

    Mango Automation general Discussion
    2
    3
    415
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      ar
      last edited by

      Hi there,

      We have two MangoHTS installed in our two separate sites. One of the data sources is a HTTP Image, which is used to poll images every 10 sec from the CCTV Camera connected to the same local network as MangoHTS. After polling the images for few hours, the HTTP Image poll keeps getting aborted. Then when the MangoHTS is restarted from the Administrator/Modules page, the system fails to restore connection until the unit is restarted via Putty using an SSH connection.

      Can anyone please suggest what the issue could be?

      Thanks,
      AR

      1 Reply Last reply Reply Quote 0
      • JoelHaggarJ
        JoelHaggar
        last edited by

        Hi AR, We'd love to help you with this issue but I think we'll need more information. I would recommend sending in a support ticket to support@radixiot.com along with your logs files, software version numbers and any other information you might think helpful.

        A 1 Reply Last reply Reply Quote 0
        • A
          ar @JoelHaggar
          last edited by

          @joelhaggar Thanks. Will send the email.

          1 Reply Last reply Reply Quote 0
          • First post
            Last post