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    Exception from modbus master: No recipient was found waiting for response

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    • usiU
      usi
      last edited by usi

      Hello everyone, have a nice week, first of all
      I must say that I tried extending the timeout time and selecting the Contiguous batches only option as a solution when similar problems were encountered before.

      I am sharing the current alarm list photo of my 2 modbus datasource sources. The timeout times at the interfaces of my slave devices belonging to the relevant modbus data sources are 3000ms and 10000ms, and 5000ms and 5000ms on the mango.os side. My modbus data sources produce a lot of errors, although the points return correct values. Could this be due to the baudrate settings on the field related to the problem? Or does anyone have a suggestion on the mango side that I can interfere with?

      bir.jpg iki.jpg
      uc.png

      fault text

      cwangvC 1 Reply Last reply Reply Quote 0
      • cwangvC
        cwangv @usi
        last edited by

        @usi
        have you tried with mod scan just to prove that you have got a healthy modbus trunk?

        1 Reply Last reply Reply Quote 0
        • usiU
          usi
          last edited by

          @cwangv
          Yes, when I query it with the modbus tool, I can get the values ​​properly. Since my master device is in a remote location, I couldn't change the baudrate rate, I'll try this. Other than that, I can't think of any other suggestions. Now my data points are still reading correctly, but I keep getting errors at the same time.

          cwangvC 1 Reply Last reply Reply Quote 0
          • cwangvC
            cwangv @usi
            last edited by

            @usi
            From the message, it seems you are trying to access a modbus/ip device, so the baud rate should have nothing
            to do with Mango.

            Can you try mapping only one point in Mango and see how you go?

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            • usiU
              usi
              last edited by

              @cwangv For example, I am sharing the average graph of a current point with an error in 1 week and 2 hour periods.
              i2.jpg

              cwangvC 1 Reply Last reply Reply Quote 0
              • cwangvC
                cwangv @usi
                last edited by cwangv

                @usi
                with modscan, did you see any error messages in the traffics console? Modscan can show you or maintain a correct value even when it encounters errors in next cycle of comms.
                Are there more than 1 modbus master polling this device apart from Mango?
                Have you tried using the modbus tool in Mango? (shown on the far right of the tabs)

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                • usiU
                  usi
                  last edited by usi

                  This is exactly the reason why I cannot understand the cause of the error. There is also no problem when I use the Modbus tool or a secondary modscan tool. Values ​​come regularly, errors come regularly, although there is no communication problem. Here I share the results I got when scanning with the device's modbus tool and secondary modscan scanner. And of course the device receives queries from a single source.
                  In addition, the slave monitor points in the loop indicate that the communication was successful.

                  2021-03-31_07h19_48.jpg

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