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    Force read SNMP

    How-To
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    • J
      jcaballeroa
      last edited by

      I am trying to force reading multiple SNMP type DataPoints via button in "Data Point Details" window and also via script using RuntimeManager.refreshDataPoint (XID) function.

      0_1600335331383_snmp3.PNG
      0_1600334587367_snmp1.PNG

      But in both ways I get a binding error with the equipment and the acquisition of the OID information does not work. I have tried it with SNMP peripherals of different types and it happens to me with all.

      0_1600335460796_snmp2.PNG

      Is it not possible to do the immediate acquisition of the datapoint in this way? Do I need to additionally configure anything to use this method?

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      • J
        jcaballeroa
        last edited by

        Any idea????

        I have been able to see through wireshark captures that the difference between a polling and forcing the reading of the SNMP datapoint is that through the forced reading, Mango does not send the requested oid in the UDP datagram. It's a bug?

        0_1600755307801_snmp request 1.PNG

        0_1600755311040_snmp request 2.PNG

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        • CraigWebC
          CraigWeb
          last edited by

          HI @jcaballeroa

          The force read command does a batch poll then only updates that point. Is the point perhaps a Trap point only ?

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          • J
            jcaballeroa
            last edited by

            @craigweb said in Force read SNMP:

            The force read command does a batch poll then only updates that point. Is the point perhaps a Trap point only ?

            Hi @CraigWeb, thanks for your answer.

            I have only two options to configure this DataPoint: "Poll and trap" or "Trap only".

            My configuration is "Poll and trap" and the force read command not work properly or i am made something bad.

            0_1600860548185_asgd.png

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            • CraigWebC
              CraigWeb
              last edited by

              You cannot force read Trap only.

              There is a . in the first char of the OID. Are you sure that is correct?

              J 1 Reply Last reply Reply Quote 0
              • J
                jcaballeroa @CraigWeb
                last edited by

                @craigweb

                Yes, I'm pretty sure it's correct.

                In fact, the usual polling of the datasource does work correctly. If I configure it for example every 10 minutes, I get the value without problem. The problem is if I need to force the value at a given moment before those 10 minutes, I have tried to force the reading and that is when it gives the error. The difference between both requests is the capture of the wireshark that I put in a previous post, by means of polling the datasource the oid is included in the datagram, but if I make a forced request the oid does not appear in the datagram.

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                • CraigWebC
                  CraigWeb
                  last edited by

                  ok, give me a little time I have an snmp modem I can test with, I will see if I can replicate the error.

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                  • J
                    jcaballeroa
                    last edited by

                    Of course, the time you need. Thank you very much for the feedback.

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                    • J
                      jcaballeroa
                      last edited by

                      @CraigWeb Do you have any choice?

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                      • CraigWebC
                        CraigWeb
                        last edited by

                        @jcaballeroa I was able to replicate it, there is a bug. Once the bug is fixed it will be announced in the forum.

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