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Unable to remotely access after upgrade
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Hi all,
Need some urgent help. I am unable to remotely access our Mango server since upgrading from 3.5 to 3.6.. It also looks like it hasn't updated/polled any data points since the upgrade. I can connect to the server using remote desktop and use Mango from there. Any suggestions?
Thanks,
Rob -
@robmalone said in Unable to remotely access after upgrade:
I am unable to remotely access our Mango server since upgrading from 3.5 to 3.6..
I assume you are meaning you can't access it via HTTP/HTTPS over the internet?
@robmalone said in Unable to remotely access after upgrade:
It also looks like it hasn't updated/polled any data points since the upgrade.
How do you know this if you cannot access it?
@robmalone said in Unable to remotely access after upgrade:
I can connect to the server using remote desktop and use Mango from there. Any suggestions?
Check the Mango/java process is running. Check the ma.log file.
