<![CDATA[Unable to remotely access after upgrade]]>Hi all,
Need some urgent help. I am unable to remotely access our Mango server since upgrading from 3.5 to 3.6.. It also looks like it hasn't updated/polled any data points since the upgrade. I can connect to the server using remote desktop and use Mango from there. Any suggestions?
Thanks,
Rob

]]>https://forum.mango-os.com/topic/4417/unable-to-remotely-access-after-upgradeRSS for NodeWed, 12 Aug 2026 05:10:06 GMTMon, 26 Aug 2019 11:24:11 GMT60<![CDATA[Reply to Unable to remotely access after upgrade on Mon, 26 Aug 2019 16:08:45 GMT]]>@robmalone said in Unable to remotely access after upgrade:

I am unable to remotely access our Mango server since upgrading from 3.5 to 3.6..

I assume you are meaning you can't access it via HTTP/HTTPS over the internet?

@robmalone said in Unable to remotely access after upgrade:

It also looks like it hasn't updated/polled any data points since the upgrade.

How do you know this if you cannot access it?

@robmalone said in Unable to remotely access after upgrade:

I can connect to the server using remote desktop and use Mango from there. Any suggestions?

Check the Mango/java process is running. Check the ma.log file.

]]>https://forum.mango-os.com/post/23325https://forum.mango-os.com/post/23325Mon, 26 Aug 2019 16:08:45 GMT