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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    cannot load database

    MangoES Hardware
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    • MattFoxM
      MattFox
      last edited by

      You mean you're unable to use putty and SSH into the unit?

      Just because webmin is out, SSH should still be running...

      Do not follow where the path may lead; go instead where there is no path.
      And leave a trail - Muriel Strode

      1 Reply Last reply Reply Quote 0
      • J
        Jay1089
        last edited by

        Yes even putty cant get in. Connection refused

        1 Reply Last reply Reply Quote 0
        • MattFoxM
          MattFox
          last edited by

          Assuming you're running a windows box, let's see if it's even on the network.
          Get yourself angry ip scanner or similar to scan the network.
          If there's nothing, I wonder if your network card gave up the ghost...

          Do not follow where the path may lead; go instead where there is no path.
          And leave a trail - Muriel Strode

          1 Reply Last reply Reply Quote 0
          • J
            Jay1089
            last edited by

            I have the advanced IP scanner, and the MangoES is available. Only it refuses to accept any connection. Also before i could access the network foler of Mango, But now its invisible and there is nothing showing up in the network.

            1 Reply Last reply Reply Quote 0
            • MattFoxM
              MattFox
              last edited by

              Sounds like a power cycle is in order. Give it a good ol' hard reset. It's an old unit so I wouldn't rule out hardware failing. I've had a few V2's die on me, and one of the traits they shared before dying completely was the networking part of the system calling it a day.

              Do not follow where the path may lead; go instead where there is no path.
              And leave a trail - Muriel Strode

              1 Reply Last reply Reply Quote 0
              • J
                Jay1089
                last edited by

                Just switching off the power for long time and switch it back on?

                MattFoxM 1 Reply Last reply Reply Quote 0
                • MattFoxM
                  MattFox @Jay1089
                  last edited by

                  @jay1089 Yep, count to 30 then fire it back up, perhaps monitor the LED's on the case - I assume here it's similar to a V2 with an aluminium cast case with 4 LEDs on the front.

                  Do not follow where the path may lead; go instead where there is no path.
                  And leave a trail - Muriel Strode

                  1 Reply Last reply Reply Quote 1
                  • J
                    Jay1089
                    last edited by

                    Yes four LED up front. One green and other blinks when network connected. Other two doesn't lit up at all

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                    • MattFoxM
                      MattFox
                      last edited by MattFox

                      Good, the blinking is the heartbeat for Mango, it should be starting then. Check your network again and let's see if the SSH is available.
                      https://help.infiniteautomation.com/mangoes-connections?rq=v2

                      Do not follow where the path may lead; go instead where there is no path.
                      And leave a trail - Muriel Strode

                      1 Reply Last reply Reply Quote 1
                      • J
                        Jay1089
                        last edited by

                        Connection refused still after power cycle. In the LAN connection, The green LEd blinks whereas the orange stays lit all the time.

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                        • MattFoxM
                          MattFox
                          last edited by MattFox

                          Sounds like something is causing an issue or error of some sort, I thought you meant 2 of the four leds, not the lan socket. .
                          Phil are the display ports on these old boards functioning? I know I had one on the old board, but never had a chance to check myself. It's just a last ditch idea I had.
                          Sorry that's all I've got...

                          Do not follow where the path may lead; go instead where there is no path.
                          And leave a trail - Muriel Strode

                          1 Reply Last reply Reply Quote 1
                          • J
                            Jay1089
                            last edited by

                            Display port works. But the problem is it cant complete the boot. It is booting for so long

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                            • J
                              Jay1089
                              last edited by

                              Somehow managed to revert back. Now webmin is working and back to the old issue. Database stuck at 40%. And in command shell, i cant execute bin/ma.sh start. it says permission denied.

                              1 Reply Last reply Reply Quote 0
                              • MattFoxM
                                MattFox
                                last edited by

                                Nice!
                                try

                                sudo /opt/mango/bin/ma.sh start

                                Let's see what you get!

                                Do not follow where the path may lead; go instead where there is no path.
                                And leave a trail - Muriel Strode

                                1 Reply Last reply Reply Quote 1
                                • J
                                  Jay1089
                                  last edited by

                                  sudo /opt/mango/bin/ma.sh start
                                  MA_HOME is /opt/mango
                                  /opt/mango/bin/ma-init.sh: line 29: unexpected EOF while looking for matching `"'
                                  /opt/mango/bin/ma-init.sh: line 34: syntax error: unexpected end of file
                                  /opt/mango/bin/ma.sh: line 28: /opt/mango/bin/ma-start.sh: Permission denied

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    Jay1089
                                    last edited by

                                    INFO 2019-08-26 18:07:08,020 (com.serotonin.m2m2.Lifecycle.loadLic:411) - Checking license...
                                    INFO 2019-08-26 18:07:08,479 (com.serotonin.m2m2.db.H2Proxy.initializeImpl:42) - Initializing H2 connection manager
                                    FATAL 2019-08-26 18:07:10,603 (com.serotonin.m2m2.db.DatabaseProxy.initialize:173) - Unable to connect to database of type H2
                                    org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is org.h2.jdbc.JdbcSQLException: File corrupted while reading record: "index not found 93". Possible solution: use the recovery tool [90030-181]
                                    at org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:80)
                                    at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:630)
                                    at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:695)
                                    at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:727)
                                    at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:737)
                                    at com.serotonin.db.spring.ExtendedJdbcTemplate.queryForObject(ExtendedJdbcTemplate.java:39)
                                    at com.serotonin.db.spring.ExtendedJdbcTemplate.queryForObject(ExtendedJdbcTemplate.java:63)
                                    at com.serotonin.m2m2.db.H2Proxy.tableExists(H2Proxy.java:244)
                                    at com.serotonin.m2m2.db.DatabaseProxy.newDatabaseCheck(DatabaseProxy.java:187)
                                    at com.serotonin.m2m2.db.DatabaseProxy.initialize(DatabaseProxy.java:103)
                                    at com.serotonin.m2m2.Lifecycle.databaseInitialize(Lifecycle.java:542)
                                    at com.serotonin.m2m2.Lifecycle.initialize(Lifecycle.java:246)
                                    at com.serotonin.m2m2.Main.main(Main.java:104)
                                    Caused by: org.h2.jdbc.JdbcSQLException: File corrupted while reading record: "index not found 93". Possible solution: use the recovery tool [90030-181]
                                    at org.h2.message.DbException.getJdbcSQLException(DbException.java:345)
                                    at org.h2.message.DbException.get(DbException.java:179)
                                    at org.h2.message.DbException.get(DbException.java:155)
                                    at org.h2.store.PageStore.getPage(PageStore.java:813)
                                    at org.h2.index.PageDataIndex.getPage(PageDataIndex.java:233)
                                    at org.h2.index.PageDataNode.freeRecursive(PageDataNode.java:272)
                                    at org.h2.index.PageDataNode.freeRecursive(PageDataNode.java:272)
                                    at org.h2.index.PageDataIndex.removeAllRows(PageDataIndex.java:397)
                                    at org.h2.index.PageDataIndex.truncate(PageDataIndex.java:382)
                                    at org.h2.store.PageStore.removeOldTempIndexes(PageStore.java:397)
                                    at org.h2.store.PageStore.openExisting(PageStore.java:373)
                                    at org.h2.store.PageStore.open(PageStore.java:288)
                                    at org.h2.engine.Database.getPageStore(Database.java:2386)
                                    at org.h2.engine.Database.open(Database.java:666)
                                    at org.h2.engine.Database.openDatabase(Database.java:266)
                                    at org.h2.engine.Database.<init>(Database.java:260)
                                    at org.h2.engine.Engine.openSession(Engine.java:60)
                                    at org.h2.engine.Engine.openSession(Engine.java:167)
                                    at org.h2.engine.Engine.createSessionAndValidate(Engine.java:145)
                                    at org.h2.engine.Engine.createSession(Engine.java:128)
                                    at org.h2.engine.Engine.createSession(Engine.java:26)
                                    at org.h2.engine.SessionRemote.connectEmbeddedOrServer(SessionRemote.java:347)
                                    at org.h2.jdbc.JdbcConnection.<init>(JdbcConnection.java:108)
                                    at org.h2.jdbc.JdbcConnection.<init>(JdbcConnection.java:92)
                                    at org.h2.Driver.connect(Driver.java:72)
                                    at org.h2.jdbcx.JdbcDataSource.getJdbcConnection(JdbcDataSource.java:190)
                                    at org.h2.jdbcx.JdbcDataSource.getXAConnection(JdbcDataSource.java:353)
                                    at org.h2.jdbcx.JdbcDataSource.getPooledConnection(JdbcDataSource.java:385)
                                    at org.h2.jdbcx.JdbcConnectionPool.getConnectionNow(JdbcConnectionPool.java:227)
                                    at org.h2.jdbcx.JdbcConnectionPool.getConnection(JdbcConnectionPool.java:199)
                                    at org.springframework.jdbc.datasource.DataSourceUtils.doGetConnection(DataSourceUtils.java:111)
                                    at org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:77)
                                    ... 12 more
                                    ERROR 2019-08-26 18:07:10,650 (com.serotonin.m2m2.Main.main:109) - Error during initialization
                                    org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is org.h2.jdbc.JdbcSQLException: File corrupted while reading record: "index not found 93". Possible solution: use the recovery tool [90030-181]
                                    at org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:80)
                                    at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:630)
                                    at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:695)
                                    at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:727)
                                    at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:737)
                                    at com.serotonin.db.spring.ExtendedJdbcTemplate.queryForObject(ExtendedJdbcTemplate.java:39)
                                    at com.serotonin.db.spring.ExtendedJdbcTemplate.queryForObject(ExtendedJdbcTemplate.java:63)
                                    at com.serotonin.m2m2.db.H2Proxy.tableExists(H2Proxy.java:244)
                                    at com.serotonin.m2m2.db.DatabaseProxy.newDatabaseCheck(DatabaseProxy.java:187)
                                    at com.serotonin.m2m2.db.DatabaseProxy.initialize(DatabaseProxy.java:103)
                                    at com.serotonin.m2m2.Lifecycle.databaseInitialize(Lifecycle.java:542)
                                    at com.serotonin.m2m2.Lifecycle.initialize(Lifecycle.java:246)
                                    at com.serotonin.m2m2.Main.main(Main.java:104)
                                    Caused by: org.h2.jdbc.JdbcSQLException: File corrupted while reading record: "index not found 93". Possible solution: use the recovery tool [90030-181]
                                    at org.h2.message.DbException.getJdbcSQLException(DbException.java:345)
                                    at org.h2.message.DbException.get(DbException.java:179)
                                    at org.h2.message.DbException.get(DbException.java:155)
                                    at org.h2.store.PageStore.getPage(PageStore.java:813)
                                    at org.h2.index.PageDataIndex.getPage(PageDataIndex.java:233)
                                    at org.h2.index.PageDataNode.freeRecursive(PageDataNode.java:272)
                                    at org.h2.index.PageDataNode.freeRecursive(PageDataNode.java:272)
                                    at org.h2.index.PageDataIndex.removeAllRows(PageDataIndex.java:397)
                                    at org.h2.index.PageDataIndex.truncate(PageDataIndex.java:382)
                                    at org.h2.store.PageStore.removeOldTempIndexes(PageStore.java:397)
                                    at org.h2.store.PageStore.openExisting(PageStore.java:373)
                                    at org.h2.store.PageStore.open(PageStore.java:288)
                                    at org.h2.engine.Database.getPageStore(Database.java:2386)
                                    at org.h2.engine.Database.open(Database.java:666)
                                    at org.h2.engine.Database.openDatabase(Database.java:266)
                                    at org.h2.engine.Database.<init>(Database.java:260)
                                    at org.h2.engine.Engine.openSession(Engine.java:60)
                                    at org.h2.engine.Engine.openSession(Engine.java:167)
                                    at org.h2.engine.Engine.createSessionAndValidate(Engine.java:145)
                                    at org.h2.engine.Engine.createSession(Engine.java:128)
                                    at org.h2.engine.Engine.createSession(Engine.java:26)
                                    at org.h2.engine.SessionRemote.connectEmbeddedOrServer(SessionRemote.java:347)
                                    at org.h2.jdbc.JdbcConnection.<init>(JdbcConnection.java:108)
                                    at org.h2.jdbc.JdbcConnection.<init>(JdbcConnection.java:92)
                                    at org.h2.Driver.connect(Driver.java:72)
                                    at org.h2.jdbcx.JdbcDataSource.getJdbcConnection(JdbcDataSource.java:190)
                                    at org.h2.jdbcx.JdbcDataSource.getXAConnection(JdbcDataSource.java:353)
                                    at org.h2.jdbcx.JdbcDataSource.getPooledConnection(JdbcDataSource.java:385)
                                    at org.h2.jdbcx.JdbcConnectionPool.getConnectionNow(JdbcConnectionPool.java:227)
                                    at org.h2.jdbcx.JdbcConnectionPool.getConnection(JdbcConnectionPool.java:199)
                                    at org.springframework.jdbc.datasource.DataSourceUtils.doGetConnection(DataSourceUtils.java:111)
                                    at org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:77)
                                    ... 12 more
                                    /opt/mango/bin/ma-start.sh: line 83: /opt/mango/bin/ext-enabled/*.sh: No such file or directory

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                                    • phildunlapP
                                      phildunlap
                                      last edited by

                                      That still looks like the H2 database is corrupt and needs to be restored from a backup, as I linked in my first response.

                                      I'm not sure why you'd have problems executing the shell scripts. Probably part of that has to do with running Mango 2.5 instead of at least 2.8, as i already mentioned. You can download the 2.8 core from https://store.infiniteautomation.com/core

                                      You could still try moving your Mango/databases/ directory while Mango is not running, so that it starts on a new database. That would also get past the corruption in the H2 database.

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        Jay1089
                                        last edited by

                                        Finally deleted the old databse. what is the default user id password for login?

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          Jay1089
                                          last edited by

                                          Got the default password. and thanks Phil and Mattfox for supporting. I am bad in linux, but it was a good learning.

                                          1 Reply Last reply Reply Quote 0
                                          • J
                                            Jay1089
                                            last edited by

                                            I am unable to add new Data Sources. There is no drop down list and even the ADD button doesn't work. I had installed some modbus module and some other module. Is there any other modules need to be installed for the data sources to work properly?

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