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    Too many repeat event alarm

    Mango Automation general Discussion
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    • phildunlapP
      phildunlap
      last edited by

      I believe this is the feature requested in this issue: https://github.com/infiniteautomation/ma-core-public/issues/661

      Maybe I'll look into what'd be required to implement it (again?)....

      MattFoxM 1 Reply Last reply Reply Quote 0
      • MattFoxM
        MattFox @phildunlap
        last edited by

        @phildunlap I think many users will be very grateful, please do!

        Do not follow where the path may lead; go instead where there is no path.
        And leave a trail - Muriel Strode

        1 Reply Last reply Reply Quote 0
        • D
          Desmond
          last edited by

          I agree with @mattfox. I see great benefits to have an added mechanism to control the nuisance alarm.

          1 Reply Last reply Reply Quote 0
          • CraigWebC
            CraigWeb
            last edited by

            An immediate remedy you could do now is to set the purge settings of the particular event level that generating to many events to 1 day. At least you'll reduce the clutter. I assume that it is not an urgent event.0_1530690023275_purge.png

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            • D
              Desmond
              last edited by

              My assumption is the datapoints have one to many relationship. If one fails, its behaviour like snowball effect, result in nuisance/repeated alarm and end up eating up your resources which lead to erratic behaviour in the system.
              Depend on the complexity of point configuration, it can easily slow down the system within hours if no action taken.

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              • JoelHaggarJ
                JoelHaggar @youland1900
                last edited by

                @youland1900 What kind of events are generated from these Data Points? Are these from Data Point event detectors or are they Data Source exceptions?

                It's very easy to generate large volumes of events if your data source is not configured correctly and you leave all the Data Source exception alarms. The recommended way to handle this is to turn the Alarm Levels on the Data Source to "Ignore" or figure out where your communication issues are coming from. You can share an example of what some of the Event Messages are and we might be able to help.

                Also as Craig said setting your purge setting is important as well.

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                • Y
                  youland1900
                  last edited by youland1900

                  Hi, JoeHaggar:
                  all kinds of events, I set all events warning to raise message, but I turn off all events raise except value limit, so it generate less messages than before, but still a lot for me, as i said human only have interesting to read one hundred messges, more than that, equal to nothing and waste time to click confirm button in crazy. For my proposal, if system can filter top 20 important messages for me or inactive automatically for some not important messages after a peroid may be much better.

                  JoelHaggarJ 1 Reply Last reply Reply Quote 0
                  • CraigWebC
                    CraigWeb
                    last edited by

                    @youland1900 If you answer the questions that people are actually asking you, I think we could help reduce you events quite a bit.

                    My 2 cents on the whole debate is that we should have 2 tabs in the events page.
                    1 for events that are routine and happen often. these events do not need acknowledgement and disappear at a chosen time frame.
                    Another tab for Alarms that require acknowledgement and do not disappear.

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                    • JoelHaggarJ
                      JoelHaggar @youland1900
                      last edited by

                      @youland1900 I don't find that very helpful. I'm trying to determine if your large number of events are caused by Data Point Event Detectors or by system / Data Source events. It will always be possible to configure a system to produce large numbers of alarms so in your case is this just something you need to change in your configuration? To know that we need to know what is creating the events you want to stop.

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                      • Y
                        youland1900
                        last edited by

                        hi, JoelHaggar and CraigWeb:
                        I'm in business trip and cant access mango system as it run internally.
                        I will provide more detial info after I come back. sorry.

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