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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    High priority task nosql was rejected

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    • phildunlapP
      phildunlap
      last edited by

      Hi jmatos,

      You can download the files you need to do a manual update from our store site, https://store.infiniteautomation.com

      B) What errors? Can you provide the exact message?

      C) That should be fine, but you can see the poll times on the data source's edit page in the Runtime Status section.

      D) Please provide the entire, exact error message. Matthew (BACnet4J's original author and still maintainer) recently did a fair bit of work on BACnet4J and some on the BACnet data source recently, and I know one this that got better was the stability of polling a data source with many devices, some in communication and some not reachable. If you use the latest Mango and BACnet you would be using this code.

      E) This could perhaps be remedied by increasing the timeouts on the local device. Which kind of backup? NoSQL, Database or configuration?

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      • J
        jmatos
        last edited by jmatos

        Hi Phildunlap

        In the update, do I need to worry about the licence or its automatically recognized?

        B) 'CDI5': Read properties from device at 192.168.1.105:47808 failed: Completed 1 requests. Excepted on: ReadPropertyMultipleRequest[ListOfReadAcc... ... ...

        This is by heart and the text goes on and on... present info from all the points over that BACnet FireCentral. I could sent you the exact message the next time I went to the client.

        Thanks and have a nice week-end,
        Jose

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        • phildunlapP
          phildunlap
          last edited by

          Your license will only be affected if you're changing the major version of the core, so updating from Mango 2 to Mango 3 requires updating your license.

          I would encourage you to try the latest BACnet module for Mango 3, as Matthew has made improvements, as I was referring to in my previous post.

          It is most likely a device is not available.

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          • J
            jmatos
            last edited by

            Is that meaning that I can install the BACnet module for Mango 3 in the 2.8.8 Core?

            Thanks,
            Jose

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            • JoelHaggarJ
              JoelHaggar
              last edited by

              No, you need to have the latest Mango 3 Core and the BACnet module. There have been several improvements and bug fixes in this so it's work updating. You can contact support@infiniteautomation.com to see if you can qualify for a free upgrade or get a quote on an upgrade for your existing license.

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              • J
                jmatos
                last edited by

                Before I step into an upgrade, I would like to know if the BACnet Datasource interrogates (or/and bind) all the points/objects in the correspondent remote device or only the ones that are effectively create/present as DataPoint ?

                Thank you very much,
                Jose

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                • phildunlapP
                  phildunlap
                  last edited by

                  The data source only subscribes to points it has been configured to subscribe to, and the poll only asks for points that have been configured as well.

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                  • J
                    jmatos
                    last edited by

                    Hi Phildunlap

                    Thanks for your quick reply.
                    So having us now several datasources is for any chance recommended to aggregate all the point in a single one (we now have 8)? If so is there any quick task to import all the points to a single one?

                    Thank you,
                    Jose

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                    • J
                      jmatos
                      last edited by

                      sorry to insist. Do you have any answer to me?
                      Thank you,
                      Jose

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                      • phildunlapP
                        phildunlap
                        last edited by

                        Hi jmatos,

                        I was away. Here's a thread that gives instructions on how to move data points between data sources: https://forum.infiniteautomation.com/topic/2055/changing-datasource-of-datapoint/3

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                        • J
                          jmatos
                          last edited by

                          So, do you recommend to move the 1.800 points existing between 8 data source a single one?

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                          • phildunlapP
                            phildunlap
                            last edited by

                            I would expect it to be slightly different, you can try, but the recommendation we made was to update to the latest BACnet in Mango 3.

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