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    Mango folder getting deleted

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    • A
      atkins.chrisw
      last edited by

      I have an instance where I am remoting into a server. With my login, I am installing the Mango files and system. Then, very shortly after, for some reason the server deletes the whole mango file. Has anyone else ever seen this?

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      • phildunlapP
        phildunlap
        last edited by

        Where are you installing Mango? What's the operating system?

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        • A
          atkins.chrisw
          last edited by

          Its on a windows 64 bit server.

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          • phildunlapP
            phildunlap
            last edited by

            What's the file path? A regular place like C:\ or C:\Users or "C:\Program Files" or something more exotic?

            There's certainly no Mango related reason for that to be happening. I'm actually surprised Windows could delete the Mango directory while Mango is running... I would expect many of the files to be open, which Windows will not let you delete.

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            • A
              atkins.chrisw
              last edited by

              Yeah it is weird. We are installing it the normal way. Into C:Mango. It is really weird. The service will start, and then it sudenly stops and then the file gets deleted. I don't even know what ot look for to find a cause.

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              • phildunlapP
                phildunlap
                last edited by

                Which file gets deleted? The whole directory? If not, perhaps there would be messages in the logs/ma-script.log or ma.log

                But, if it's the whole directory something else is going on. If it works launching the .bat you know the issue is the service (or if you have a software package that feels like it owns the filesystem, that could play in). If it doesn't work from the bat, at least invoking ma-start.bat from a command prompt should give you some amount of detail what happened.

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                • A
                  atkins.chrisw
                  last edited by

                  When I run the ma-start.bat from the command promt. It loads and runs Mango just fine. For about 20 minutes. Also, it only shows the mango core being installed and none of the modules. I try to look for updates or anything else. I get a 404error and then the file is gone.

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                  • phildunlapP
                    phildunlap
                    last edited by

                    Do you get the same behavior in a different file location? I assume by 'the file' you meant the Mango directory. This still surprises me, as a Windows user (having USER privileges) cannot delete a directory whose contents are open in another application. Going through Windows Explorer this gives a dialogue that files are open. Running "del /s /q C:\Mango" in an elevated command prompt appears to work, but that's somewhat willful, and files and directories open at the time of the delete attempt are still spared.

                    This is definitely not a Mango issue.

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