• Recent
    • Tags
    • Popular
    • Register
    • Login

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website Mango 5 Documentation Website

    Error: Unable to resolve constructor for: 'dijit.ColorPalette

    User help
    2
    8
    3.1k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • G
      glamprecht
      last edited by

      When creating a new SNMP data point, the following error is generated and no data points can be created for the data source. Please help.

      Error: Unable to resolve constructor for: 'dijit.ColorPalette'

      I can purge my whole database and start new. I tried restoring an old version, but dont get that to work either.

      1 Reply Last reply Reply Quote 0
      • G
        glamprecht
        last edited by

        I have now tried everything. I have reinstalled Mango, with same result. I have also changed from H2 to Mysql database with same result. This must have something to do with Java? Any help?

        1 Reply Last reply Reply Quote 0
        • terrypackerT
          terrypacker
          last edited by

          This is a javascript problem with your page, the message is a failed javascript command. Try and clearing your browser cache. If that fails try using the Google Chrome browser.

          1 Reply Last reply Reply Quote 0
          • G
            glamprecht
            last edited by

            I tried using IE and Chrome as well as my cellphone browser. All gets the same error.

            1 Reply Last reply Reply Quote 0
            • G
              glamprecht
              last edited by glamprecht

              I am getting this on the terminal output:
              WARN 2015-10-06 22:46:57,508 (com.serotonin.m2m2.web.dwr.MiscDwr.jsError:178) - Javascript error
              Description: SyntaxError: expected expression, got '}'
              Page: http://{server ip}/data_sources.shtm
              Line: 6514
              Browser name: Firefox
              Browser version: 40
              osName: Windows

              1 Reply Last reply Reply Quote 0
              • G
                glamprecht
                last edited by

                I have cleared the cache on Firefox and Chrome. Both still give the same error. I am unable to create any points. This problem seem to have started after I have imported some data points from another instance of mango. I cannot however understand that these are linked because I have reinstalled mango, and then also changed the database to MySQL to make sure there was not something left behind.

                1 Reply Last reply Reply Quote 0
                • terrypackerT
                  terrypacker
                  last edited by

                  Did you accidentally modify any of the files in the SNMP module? It looks like the javascript syntax on the JSP page is wrong. I've tested this on both 2.5.2 and 2.6.0 beta and I cannot replicate it.

                  On the modules page, mark the module for deletion, then restart Mango. Then re-install it from the modules page. See if that helps.

                  1 Reply Last reply Reply Quote 0
                  • G
                    glamprecht
                    last edited by

                    I found the problem, although the cause is still unknown. There are 3 mobile operator networks in South Africa. Connecting to the mango server over the internet via Vodacom causes this error that prevent datasources from being created at all using any browser on any operating system. The mobile operator must be filtering some Ajax or HTML headers.

                    1 Reply Last reply Reply Quote 0
                    • First post
                      Last post