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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Posts made by LarryE

    • RE: AutomationDirect P3-550 PLC's

      Adam Hi; I am still trying to use the Ethernet/IP data source. I can get mango to see the processor but Tells me "unable to start the session" . Thanks for your reply and I'll use the modbus like you said if I can't get this to work.
      Thanks again.
      Larry

      posted in User help
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      LarryE
    • AutomationDirect P3-550 PLC's

      Has anyone tried to connect to the AutomationDirect PLC P3-550 or P3-550E with the Allen Bradly Data Source? The PLC is tag name like the Allen Bradly’s. They use EtherNet/IP communication and much less cost.

      posted in User help
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      LarryE
    • RE: Excel reports

      Thanks so much Phil I'll give it a try.

      posted in How-To
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      LarryE
    • RE: Excel reports

      Phil, Could you give an example?

      Thanks

      posted in How-To
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      LarryE
    • RE: Excel reports

      Thanks Joel

      posted in How-To
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      LarryE
    • Excel reports

      Excel Reports – Is there a way to run the reports on a trigger rather than time/date?

      posted in How-To
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      LarryE
    • RE: Reports email format

      Phil, Thanks for the info. We found it with your help.

      Larry

      posted in How-To
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      LarryE
    • Reports email format

      In The reports (not Excel) I have a report that works fine and is formatted the way we want when I click the charts button, but when the email comes the format is very different. I would like to know how to find the email format for the report.

      posted in How-To
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      LarryE
    • RE: Upgrade then no restart

      All, Thanks for the help. After starting ma-bat in terminal we saw that the upgrade was not complete. We backed out and did the upgrade manually and all is well now. Thanks again for the help.
      Larry

      posted in User help
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      LarryE
    • Upgrade then no restart

      We upgraded yesterday to the newest core and mango would not restart. We restarted the server it's on and still won't start. Please find attache0_1477064443276_ma.log d the log file.

      Thanks Larry

      posted in User help
      L
      LarryE
    • RE: Excel reports

      Phil, When we changed back to the h2 db mango came up fine, so it's something with the mysql and the server. will let you know more when we fine it.

      Thanks

      posted in User help
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      LarryE
    • RE: Excel reports

      Phil, No I never came to mind, I'll have my IT admin check that.

      posted in User help
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      LarryE
    • RE: Excel reports

      Phil, That last entry time is about when Jon (our IT admin) tried to restart it for me.

      posted in User help
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      LarryE
    • RE: Excel reports

      Phil, I here is the file again when I select it to upload it puts the (.1) after the file??? 0_1475160117108_ma.log.1

      posted in User help
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      LarryE
    • RE: Excel reports

      Hi Joel, I can connect to the mysql db with the workbench from my laptop? Here is the ma.log file0_1475157802803_ma.log.1

      posted in User help
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      LarryE
    • RE: Excel reports

      Phil, here is what Jon, our IT Person sent me from the restart.

      [Email Header]
      Subject: RE: Hi Jon

      Doesn’t seem to want to restart.

      I shut it down, started it back up, web site is blank and here’s what the command window looks like

      Jon
      0_1475146897007_startup.png

      posted in User help
      L
      LarryE
    • RE: Excel reports

      Phil, You were right, mango would not restart. When our IT person he got this "Java.sql.SQLException: Data source is closed at org.apache.commons.dbcp. BasicDataSource. createDataSource 1362". How should we go about recovery?

      posted in User help
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      LarryE
    • RE: Excel reports

      Phil, Thanks I'll restart mango tonight and check in the morning.

      posted in User help
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      LarryE
    • RE: Excel reports

      Phil, here is the log. I'll check the db login but Everything else is working fine. I was working on the report format in excel and had ran it maybe 6 times before lunch. ????

      0_1475089401019_ma.log.1

      posted in User help
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      LarryE
    • Excel reports

      I was working on a report and had stopped for lunch when i went to run it again I got this error "Mango XHR request failed, status=error, error=Server Error, message=org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is java.sql.SQLException: Access denied for user 'Larry'@'localhost' (using password: YES), url=/rest/v1/excel-reports/run/XLT_760834"

      I was working on the formatting of the main sheet, not the raw data sheet. Not sure what is happening?

      posted in User help
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      LarryE