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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    zaaphod

    @zaaphod

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    Latest posts made by zaaphod

    • System Events

      I am trying to change the event alarm level of 'SYSTEM EVENT - BACKUP SUCCESS' but I am unable to find it.

      It is currently set to 'Information' but cannot see anywhere on the system settings to change it. I have looked in 'System event alarm levels' and 'Audit event alarm levels' but it does not appear to be there.

      Does anyone know where I can find the option to change it? As I do a backup everyday it starts to clog up my events log.

      Thanks,
      Zap

      posted in User help
      Z
      zaaphod
    • Event Handler - Error when saving/deleting.

      Hello,

      I am having issues creating event handlers. Anytime i edit or save and event handler it gives me an error, i also cannot delete them as it gives me the same error.

      'Error saving event handler: Internal Server Error — org.springframework.web.util.NestedServletException: Handler dispatch failed; nested exception is java.lang.StackOverflowError'

      Any one have any ideas what might be causing the issue?

      posted in User help
      Z
      zaaphod
    • Changing Mango Port 8080 to 80.

      I am looking to change the port from 8080 to 80 so that that my domain name will resolve.

      When i change the port to 80 from 'env.properties' and run 'systemctl status mango' i get that "Active: activating (auto-restart)" instead of running. I also cannot access the page on port 80.

      Is there other properties i need to change to make mango run on port 80?

      Thanks
      Zap

      posted in Mango Automation Installation
      Z
      zaaphod
    • User Permissions

      Where can you add new user roles(permissions) in Mango?

      There are four default roles:

      • user
      • edit-ui-menu
      • edit-ui-settings
      • edit-ui-pages

      I cannot seem to find this anywhere in the documentation.

      Thanks,
      Zap

      posted in User help
      Z
      zaaphod
    • RE: JSON RETRIEVER: Error 400

      Thanks for the reply's.

      I had a go with the scripts but running into issues with the callback. I am getting 'TypeError: Cannot read property "length" from undefined at line: 16'.

      var foxesCBHandler = function(status, headers, content)
      {
         var data = JSON.parse(content);
         data = data.result; //lets get the info we want.
          for (var pnt in CONTEXT_POINTS) //list of points in context
          {
              for(var i=0; i<data.length; i++) //loop through available values.
              {
                  if(this[pnt].xid === data[ i ].deviceName) //items match
                  {
                      this[pnt].set(data[ i ].diStatus, Date.parse(data[ i ].readDate) ); //set value and time
                      break; //finished, next context pt!
                   }
              }
          }
      }
      

      I'm rather new to javascript so not sure what the issue is there. The JSON i am requesting is:

      {"slot":0,"io":{"di":[
      {"diIndex":0,"diMode":0,"diStatus":0},
      {"diIndex":1,"diMode":0,"diStatus":0},
      {"diIndex":2,"diMode":0,"diStatus":0},
      {"diIndex":3,"diMode":0,"diStatus":0}
      ]}}
      

      I am just looking to pull the DiStatus.

      Matt, i am using the Moxa IoLogic. I can give that a look although have never used SNMP before. Have you set them up before with SNMP in the past? I'm not too sure of the configuration for it.

      Zaphod

      posted in User help
      Z
      zaaphod
    • JSON RETRIEVER: Error 400

      I am having issues with JSON HTTP retriever and need a little help.

      I have set up the data source and data point. I get error 'Invalid Response 400' trying to configure the data source, I know it's down to configuration I am just not sure how it is set up, struggling to see it in the documentation. I know my API requests work out with Mango so I was looking for the advise on how I should set it up.

      When testing GET requests before i attempted to link it to Mango i had it set up like so.

      Endpoint: http://86.156.98.233:80/api/slot/0/io/di

      Headers:

      • Accept - vdn.dac.v1
      • Content-Type - application/json

      That will pull all my inputs of the device and can use the following to pick out each input for the specific signal.

      • 'http://86.156.98.233:80/api/slot/0/io/di/0/diStatus'

      Here is how I set it up.

      alt text

      I i get the error 400 when trying to connect, I beleive it is an issue to do with theh headers on the API get request. Where can i edit the headers? Any help would be much appreciated.

      Thanks

      posted in User help
      Z
      zaaphod