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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    PSpivey

    @PSpivey

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    Best posts made by PSpivey

    • Permissions dropping

      Hi guys,

      I've had an issue for the last few days with permissions for certain users disappearing every day. Bit of a problem as we have clients looking at their dashboards and not being able to see any data which they could see the day before.

      Below is an example of one of our sites permissions. Yesterday morning i made especially sure that each site had the proper permissions. Today i saw that a number of them had turned to null where previously they had the same permissions as those above them, namely mackerel, monitor and production.

      0_1526960081708_80f1b7cd-8d45-4072-8dd8-2a4c91402683-image.png

      Any help would be appreciated guys, let me know if you need more info and thanks in advance.

      posted in User help
      P
      PSpivey
    • RE: Permissions dropping

      Had a development with this, we are getting most of our data points from local mango devices which poll via persistent TCP to a main server running mango. I just changed a couple of data points on one of the local devices (literally just adding a unit to the data point) and the permissions changed to null on the server mango.
      We have recently updated our server to version 3.4.1 so i assume it's a new feature because it never happened with our older version but it would be better for us if this didn't happen. Is there a simple fix?

      posted in User help
      P
      PSpivey

    Latest posts made by PSpivey

    • Unable to start Mango

      Hi All,

      Just looking to get a mango back up and running after it has been down for quite awhile. After rebooting and clearing a bit of space i try to get it back up with ./ma.sh start and it gets to 75% before it pops up with the error below:
      0_1575947438199_bc64bf71-e8bb-408c-b9a3-6fee2bb9efa0-image.png

      The head of the pid error message is below. The full message was too large to put in the post, let me know if you need it. I have tried the ulimit -c unlimited that it suggests but no change was seen. Any ideas on what's happened?

      Cheers!

      #
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGBUS (0x7) at pc=0xb5d17450, pid=5045, tid=3054449760
#
# JRE version: Java(TM) SE Runtime Environment (8.0_33-b05) (build 1.8.0_33-b05)
# Java VM: Java HotSpot(TM) Server VM (25.33-b05 mixed mode linux-arm )
# Problematic frame:
# C  [libzip.so+0x10450]  readCEN+0x698
#
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
      posted in User help
      P
      PSpivey
    • RE: No restart flag found, not restarting MA

      It seems like my memory-small.sh is executable, didn't come up with a error at least when i tried to execute it.

      Below is my ma-script.log

      Fri Feb 5 15:53:54 UTC 2016 ma-start: running init extensions...
Fri Feb 5 15:53:54 UTC 2016 ma-start: running start extensions...
Fri Feb 5 15:53:54 UTC 2016 ma-start: starting MA
Fri Feb 5 15:53:54 UTC 2016 ma-start: MA started with Process ID 523
Fri Feb 5 18:15:14 UTC 2016 ma-start: running stop extensions...
Fri Feb 5 18:15:14 UTC 2016 ma.stop: stop initiated...
Fri Feb 5 18:15:22 UTC 2016 ma-start: MA explicitly stopped. Exiting restart loop
Fri Feb 5 18:15:22 UTC 2016 ma-start: MA done
Tue Jan 1 00:00:09 UTC 2013 ma-start: running init extensions...
Tue Jan 1 00:00:09 UTC 2013 ma-start: running start extensions...
Tue Jan 1 00:00:09 UTC 2013 ma-start: starting MA
Tue Jan 1 00:00:09 UTC 2013 ma-start: MA started with Process ID 520
Mon Feb 8 22:18:34 UTC 2016 ma-start: running stop extensions...
Mon Feb 8 22:18:34 UTC 2016 ma.stop: stop initiated...
Tue Jan 1 00:08:54 UTC 2013 ma-start: running init extensions...
Tue Jan 1 00:08:54 UTC 2013 ma-start: running start extensions...
Tue Jan 1 00:08:54 UTC 2013 ma-start: MA removing pid file for dead pid: 520
Tue Jan 1 00:08:54 UTC 2013 ma-start: starting MA
Tue Jan 1 00:08:54 UTC 2013 ma-start: MA started with Process ID 534
Tue Jan 1 00:00:08 UTC 2013 ma-start: running init extensions...
Tue Jan 1 00:00:08 UTC 2013 ma-start: running start extensions...
Tue Jan 1 00:00:08 UTC 2013 ma-start: MA removing pid file for dead pid: 534
Tue Jan 1 00:00:08 UTC 2013 ma-start: starting MA
Tue Jan 1 00:00:08 UTC 2013 ma-start: MA started with Process ID 533
Mon Feb 22 21:11:55 UTC 2016 ma-start: running stop extensions...
Mon Feb 22 21:11:55 UTC 2016 ma.stop: stop initiated...
Mon Feb 22 21:12:05 UTC 2016 ma-start: MA explicitly stopped. Exiting restart loop
Mon Feb 22 21:12:05 UTC 2016 ma-start: MA done
Mon Feb 22 21:15:07 UTC 2016 ma-start: running init extensions...
Mon Feb 22 21:15:07 UTC 2016 ma-start: upgrading core...
Mon Feb 22 21:15:25 UTC 2016 ma-start: running init extensions...
Mon Feb 22 21:15:25 UTC 2016 ma-start: running start extensions...
Mon Feb 22 21:15:25 UTC 2016 ma-start: starting MA
Mon Feb 22 21:15:25 UTC 2016 ma-start: MA started with Process ID 3097
Mon Feb 22 21:18:27 UTC 2016 ma-restart: restart initiated...
Mon Feb 22 21:18:37 UTC 2016 ma-start: running restart extentions
Mon Feb 22 21:18:37 UTC 2016 ma-start: running start extensions...
Mon Feb 22 21:18:37 UTC 2016 ma-start: starting MA
Mon Feb 22 21:18:37 UTC 2016 ma-start: MA started with Process ID 4503
Mon Feb 22 21:20:51 UTC 2016 ma-start: running stop extensions...
Mon Feb 22 21:20:51 UTC 2016 ma.stop: stop initiated...
Mon Feb 22 21:21:02 UTC 2016 ma-start: MA explicitly stopped. Exiting restart loop
Mon Feb 22 21:21:02 UTC 2016 ma-start: MA done
Mon Feb 22 21:21:22 UTC 2016 ma-start: running stop extensions...
Mon Feb 22 21:21:22 UTC 2016 ma.stop: No PID file found. Java process not stopped...
Tue Mar 22 17:47:19 UTC 2016 ma-start: running init extensions...
Tue Mar 22 17:47:19 UTC 2016 ma-start: running start extensions...
Tue Mar 22 17:47:19 UTC 2016 ma-start: starting MA
Tue Mar 22 17:47:19 UTC 2016 ma-start: MA started with Process ID 516
Tue Mar 22 17:57:21 UTC 2016 ma-start: running restart extentions
Tue Mar 22 17:57:21 UTC 2016 ma-start: upgrading core...
Tue Mar 22 17:57:41 UTC 2016 ma-start: running init extensions...
Tue Mar 22 17:57:41 UTC 2016 ma-start: running start extensions...
Tue Mar 22 17:57:41 UTC 2016 ma-start: starting MA
Tue Mar 22 17:57:41 UTC 2016 ma-start: MA started with Process ID 5160
Tue Mar 22 17:58:39 UTC 2016 ma-start: running stop extensions...
Tue Mar 22 17:58:39 UTC 2016 ma.stop: stop initiated...
Tue Mar 22 17:58:48 UTC 2016 ma-start: MA explicitly stopped. Exiting restart loop
Tue Mar 22 17:58:48 UTC 2016 ma-start: MA done
Tue Jan 1 00:00:08 UTC 2013 ma-start: running init extensions...
Tue Jan 1 00:00:09 UTC 2013 ma-start: running start extensions...
Tue Jan 1 00:00:09 UTC 2013 ma-start: starting MA
Tue Jan 1 00:00:09 UTC 2013 ma-start: MA started with Process ID 532
                                                                                          Tue Jan 1 00:00:09 UTC 2013 ma-start: running init extensions...
Tue Jan 1 00:00:09 UTC 2013 ma-start: running start extensions...
Tue Jan 1 00:00:09 UTC 2013 ma-start: MA removing pid file for dead pid:
Tue Jan 1 00:00:09 UTC 2013 ma-start: starting MA
Tue Jan 1 00:00:09 UTC 2013 ma-start: MA started with Process ID 541
Wed Mar 30 20:44:13 UTC 2016 ma-start: running restart extentions
Wed Mar 30 20:44:13 UTC 2016 ma-start: running start extensions...
Wed Mar 30 20:44:13 UTC 2016 ma-start: starting MA
Wed Mar 30 20:44:13 UTC 2016 ma-start: MA started with Process ID 2108
Tue Jan 1 00:00:09 UTC 2013 ma-start: running init extensions...
Tue Jan 1 00:00:09 UTC 2013 ma-start: running start extensions...
Tue Jan 1 00:00:09 UTC 2013 ma-start: MA removing pid file for dead pid: 2108
Tue Jan 1 00:00:09 UTC 2013 ma-start: starting MA
Tue Jan 1 00:00:09 UTC 2013 ma-start: MA started with Process ID 556
Tue Jan 1 00:00:08 UTC 2013 ma-start: running init extensions...
Tue Jan 1 00:00:08 UTC 2013 ma-start: running start extensions...
Tue Jan 1 00:00:08 UTC 2013 ma-start: MA removing pid file for dead pid: 556
Tue Jan 1 00:00:08 UTC 2013 ma-start: starting MA
Tue Jan 1 00:00:08 UTC 2013 ma-start: MA started with Process ID 563
Tue Jan 1 00:00:09 UTC 2013 ma-start: running init extensions...
Tue Jan 1 00:00:09 UTC 2013 ma-start: running start extensions...
Tue Jan 1 00:00:09 UTC 2013 ma-start: MA removing pid file for dead pid: 563
Tue Jan 1 00:00:09 UTC 2013 ma-start: starting MA
Tue Jan 1 00:00:09 UTC 2013 ma-start: MA started with Process ID 578
Tue Jan 1 00:00:10 UTC 2013 ma-start: running init extensions...
Tue Jan 1 00:00:10 UTC 2013 ma-start: running start extensions...
Tue Jan 1 00:00:10 UTC 2013 ma-start: MA removing pid file for dead pid: 578
Tue Jan 1 00:00:10 UTC 2013 ma-start: starting MA
Tue Jan 1 00:00:10 UTC 2013 ma-start: MA started with Process ID 560
Tue Jan 1 00:00:08 UTC 2013 ma-start: running init extensions...
Tue Jan 1 00:00:08 UTC 2013 ma-start: running start extensions...
Tue Jan 1 00:00:08 UTC 2013 ma-start: MA removing pid file for dead pid: 560
Tue Jan 1 00:00:08 UTC 2013 ma-start: starting MA
Tue Jan 1 00:00:08 UTC 2013 ma-start: MA started with Process ID 565
Tue Jan 1 00:00:08 UTC 2013 ma-start: running init extensions...
Tue Jan 1 00:00:08 UTC 2013 ma-start: running start extensions...
Tue Jan 1 00:00:08 UTC 2013 ma-start: MA removing pid file for dead pid: 565
Tue Jan 1 00:00:08 UTC 2013 ma-start: starting MA
Tue Jan 1 00:00:08 UTC 2013 ma-start: MA started with Process ID 562
Tue Jan 1 00:00:09 UTC 2013 ma-start: running init extensions...
Tue Jan 1 00:00:09 UTC 2013 ma-start: running start extensions...
Tue Jan 1 00:00:09 UTC 2013 ma-start: MA removing pid file for dead pid: 562
Tue Jan 1 00:00:09 UTC 2013 ma-start: starting MA
Tue Jan 1 00:00:09 UTC 2013 ma-start: MA started with Process ID 620
Mon May 30 02:18:04 UTC 2016 ma-start: no restart flag found, not restarting MA
Mon May 30 02:18:04 UTC 2016 ma-start: MA done
Mon May 30 02:25:01 UTC 2016 ma-start: running stop extensions...
Mon May 30 02:25:01 UTC 2016 ma.stop: No PID file found. Java process not stopped...
Mon May 30 02:25:27 UTC 2016 ma-start: running init extensions...
Mon May 30 02:25:27 UTC 2016 ma-start: running start extensions...
Mon May 30 02:25:27 UTC 2016 ma-start: starting MA
Mon May 30 02:25:27 UTC 2016 ma-start: MA started with Process ID 576
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 576
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 606
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 606
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 612
Tue Jan 1 08:00:08 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:08 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:08 AWST 2013 ma-start: MA removing pid file for dead pid: 612
Tue Jan 1 08:00:08 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:08 AWST 2013 ma-start: MA started with Process ID 605
Tue Jan 1 08:00:10 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA removing pid file for dead pid: 605
Tue Jan 1 08:00:10 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA started with Process ID 601
Tue Jan 1 08:00:08 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:08 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:08 AWST 2013 ma-start: MA removing pid file for dead pid: 601
Tue Jan 1 08:00:08 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:08 AWST 2013 ma-start: MA started with Process ID 600
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 600
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 601
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 601
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 614
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 614
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 610
Tue Jan 1 08:00:10 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA removing pid file for dead pid: 610
Tue Jan 1 08:00:10 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA started with Process ID 601
Tue Jan 1 08:00:10 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA removing pid file for dead pid: 601
Tue Jan 1 08:00:10 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA started with Process ID 605
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 605
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 611
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 611
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 605
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Tue Jan 1 08:00:08 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid:
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 596
Tue Jan 1 08:00:10 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA removing pid file for dead pid: 596
Tue Jan 1 08:00:10 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA started with Process ID 603
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 603
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 622
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 622
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 613
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA removing pid file for dead pid: 613
Tue Jan 1 08:00:10 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA started with Process ID 598
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 598
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 602
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 602
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 601
Tue Jan 1 08:00:08 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:08 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:08 AWST 2013 ma-start: MA removing pid file for dead pid: 601
Tue Jan 1 08:00:08 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:08 AWST 2013 ma-start: MA started with Process ID 617
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 617
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 607
Tue Jan 1 08:00:10 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA removing pid file for dead pid: 607
Tue Jan 1 08:00:10 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA started with Process ID 599
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 599
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 612
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 612
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 603
Fri Jun 23 13:06:14 AWST 2017 ma-start: running restart extentions
Fri Jun 23 13:06:14 AWST 2017 ma-start: running start extensions...
Fri Jun 23 13:06:14 AWST 2017 ma-start: starting MA
Fri Jun 23 13:06:14 AWST 2017 ma-start: MA started with Process ID 11320
Tue Jan 1 08:00:10 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA removing pid file for dead pid: 11320
Tue Jan 1 08:00:10 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA started with Process ID 600
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 600
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 609
                                                                                                                                                                                                                                                                                                                                            Tue Jan 1 08:00:10 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA removing pid file for dead pid:
Tue Jan 1 08:00:10 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA started with Process ID 595
Tue Jan 1 08:00:10 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA removing pid file for dead pid: 595
Tue Jan 1 08:00:10 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA started with Process ID 609
Tue Jan 1 08:00:10 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA removing pid file for dead pid: 609
Tue Jan 1 08:00:10 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:10 AWST 2013 ma-start: MA started with Process ID 599
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 599
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 598
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 598
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 620
Tue Jan 1 08:00:09 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA removing pid file for dead pid: 620
Tue Jan 1 08:00:09 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:09 AWST 2013 ma-start: MA started with Process ID 599
Tue Jan 29 16:03:42 AWST 2019 ma-start: running stop extensions...
Tue Jan 29 16:03:42 AWST 2019 ma.stop: stop initiated...
Tue Jan 29 16:03:48 AWST 2019 ma-start: MA explicitly stopped. Exiting restart loop
Tue Jan 29 16:03:48 AWST 2019 ma-start: MA done
Tue Jan 29 16:03:49 AWST 2019 ma-start: running init extensions...
Tue Jan 29 16:03:49 AWST 2019 ma-start: running start extensions...
Tue Jan 29 16:03:49 AWST 2019 ma-start: starting MA
Tue Jan 29 16:03:49 AWST 2019 ma-start: MA started with Process ID 6735
Tue Jan 1 08:00:11 AWST 2013 ma-start: running init extensions...
Tue Jan 1 08:00:11 AWST 2013 ma-start: running start extensions...
Tue Jan 1 08:00:11 AWST 2013 ma-start: MA removing pid file for dead pid: 6735
Tue Jan 1 08:00:11 AWST 2013 ma-start: starting MA
Tue Jan 1 08:00:11 AWST 2013 ma-start: MA started with Process ID 605
Tue Jan 1 08:00:15 AWST 2013 ma-start: no restart flag found, not restarting MA
Tue Jan 1 08:00:15 AWST 2013 ma-start: MA done
Fri May 10 10:35:19 AWST 2019 ma-start: running init extensions...
Fri May 10 10:35:19 AWST 2019 ma-start: running start extensions...
Fri May 10 10:35:19 AWST 2019 ma-start: starting MA
Fri May 10 10:35:19 AWST 2019 ma-start: MA started with Process ID 1945
Fri May 10 10:35:22 AWST 2019 ma-start: no restart flag found, not restarting MA
Fri May 10 10:35:22 AWST 2019 ma-start: MA done
Fri May 10 10:35:49 AWST 2019 ma-start: running stop extensions...
Fri May 10 10:35:49 AWST 2019 ma.stop: No PID file found. Java process not stopped...
Fri May 10 10:35:55 AWST 2019 ma-start: running init extensions...
Fri May 10 10:35:55 AWST 2019 ma-start: running start extensions...
Fri May 10 10:35:55 AWST 2019 ma-start: starting MA
Fri May 10 10:35:55 AWST 2019 ma-start: MA started with Process ID 2200
Fri May 10 10:35:58 AWST 2019 ma-start: no restart flag found, not restarting MA
Fri May 10 10:35:58 AWST 2019 ma-start: MA done
Fri May 10 10:42:27 AWST 2019 ma-start: running init extensions...
Fri May 10 10:42:27 AWST 2019 ma-start: running start extensions...
Fri May 10 10:42:27 AWST 2019 ma-start: starting MA
Fri May 10 10:42:27 AWST 2019 ma-start: MA started with Process ID 4508
Fri May 10 10:42:30 AWST 2019 ma-start: no restart flag found, not restarting MA
Fri May 10 10:42:30 AWST 2019 ma-start: MA done
Fri May 10 10:42:39 AWST 2019 ma-start: running stop extensions...
Fri May 10 10:42:39 AWST 2019 ma.stop: No PID file found. Java process not stopped...
Fri May 10 10:43:07 AWST 2019 ma-start: running init extensions...
Fri May 10 10:43:07 AWST 2019 ma-start: running start extensions...
Fri May 10 10:43:07 AWST 2019 ma-start: starting MA
Fri May 10 10:43:07 AWST 2019 ma-start: MA started with Process ID 603
Fri May 10 10:43:10 AWST 2019 ma-start: no restart flag found, not restarting MA
Fri May 10 10:43:10 AWST 2019 ma-start: MA done
Fri May 10 10:44:15 AWST 2019 ma-start: running stop extensions...
Fri May 10 10:44:15 AWST 2019 ma.stop: No PID file found. Java process not stopped...
Fri May 10 10:44:43 AWST 2019 ma-start: running init extensions...
Fri May 10 10:44:43 AWST 2019 ma-start: running start extensions...
Fri May 10 10:44:43 AWST 2019 ma-start: starting MA
Fri May 10 10:44:43 AWST 2019 ma-start: MA started with Process ID 1624
Fri May 10 10:44:46 AWST 2019 ma-start: no restart flag found, not restarting MA
Fri May 10 10:44:46 AWST 2019 ma-start: MA done
Fri May 10 10:44:58 AWST 2019 ma-start: running init extensions...
Fri May 10 10:44:58 AWST 2019 ma-start: running start extensions...
Fri May 10 10:44:58 AWST 2019 ma-start: starting MA
Fri May 10 10:44:58 AWST 2019 ma-start: MA started with Process ID 1699
Fri May 10 10:45:01 AWST 2019 ma-start: no restart flag found, not restarting MA
Fri May 10 10:45:01 AWST 2019 ma-start: MA done
Fri May 10 10:45:14 AWST 2019 ma-start: running init extensions...
Fri May 10 10:45:14 AWST 2019 ma-start: running start extensions...
Fri May 10 10:45:14 AWST 2019 ma-start: starting MA
Fri May 10 10:45:14 AWST 2019 ma-start: MA started with Process ID 1894
Fri May 10 10:45:17 AWST 2019 ma-start: no restart flag found, not restarting MA
Fri May 10 10:45:17 AWST 2019 ma-start: MA done
Fri May 10 10:45:20 AWST 2019 ma-start: running init extensions...
Fri May 10 10:45:20 AWST 2019 ma-start: running start extensions...
Fri May 10 10:45:20 AWST 2019 ma-start: starting MA
Fri May 10 10:45:20 AWST 2019 ma-start: MA started with Process ID 1945
Fri May 10 10:45:23 AWST 2019 ma-start: no restart flag found, not restarting MA
Fri May 10 10:45:23 AWST 2019 ma-start: MA done
Fri May 10 10:46:27 AWST 2019 ma-start: running init extensions...
Fri May 10 10:46:27 AWST 2019 ma-start: running start extensions...
Fri May 10 10:46:27 AWST 2019 ma-start: starting MA
Fri May 10 10:46:27 AWST 2019 ma-start: MA started with Process ID 2401
Fri May 10 10:46:30 AWST 2019 ma-start: no restart flag found, not restarting MA
Fri May 10 10:46:30 AWST 2019 ma-start: MA done
Fri May 10 10:47:53 AWST 2019 ma-start: running stop extensions...
Fri May 10 10:47:53 AWST 2019 ma.stop: No PID file found. Java process not stopped...
Fri May 10 10:48:19 AWST 2019 ma-start: running init extensions...
Fri May 10 10:48:19 AWST 2019 ma-start: running start extensions...
Fri May 10 10:48:19 AWST 2019 ma-start: starting MA
Fri May 10 10:48:19 AWST 2019 ma-start: MA started with Process ID 612
Fri May 10 10:48:22 AWST 2019 ma-start: no restart flag found, not restarting MA
Fri May 10 10:48:22 AWST 2019 ma-start: MA done
Fri May 10 10:51:32 AWST 2019 ma-start: running init extensions...
Fri May 10 10:51:32 AWST 2019 ma-start: running start extensions...
Fri May 10 10:51:32 AWST 2019 ma-start: starting MA
Fri May 10 10:51:32 AWST 2019 ma-start: MA started with Process ID 2112
Fri May 10 10:51:36 AWST 2019 ma-start: no restart flag found, not restarting MA
Fri May 10 10:51:36 AWST 2019 ma-start: MA done
Fri May 10 11:55:50 AWST 2019 ma-start: running init extensions...
Fri May 10 11:55:50 AWST 2019 ma-start: running start extensions...
Fri May 10 11:55:50 AWST 2019 ma-start: starting MA
Fri May 10 11:55:50 AWST 2019 ma-start: MA started with Process ID 23778
Fri May 10 11:55:53 AWST 2019 ma-start: no restart flag found, not restarting MA
Fri May 10 11:55:53 AWST 2019 ma-start: MA done
Mon May 13 14:27:20 AWST 2019 ma-start: running init extensions...
Mon May 13 14:27:20 AWST 2019 ma-start: running start extensions...
Mon May 13 14:27:20 AWST 2019 ma-start: starting MA
Mon May 13 14:27:20 AWST 2019 ma-start: MA started with Process ID 18871
Mon May 13 14:27:23 AWST 2019 ma-start: no restart flag found, not restarting MA
Mon May 13 14:27:23 AWST 2019 ma-start: MA done
Mon May 13 16:25:25 AWST 2019 ma-start: running stop extensions...
Mon May 13 16:25:25 AWST 2019 ma.stop: No PID file found. Java process not stopped...
Mon May 13 16:25:29 AWST 2019 ma-start: running init extensions...
Mon May 13 16:25:29 AWST 2019 ma-start: running start extensions...
Mon May 13 16:25:29 AWST 2019 ma-start: starting MA
Mon May 13 16:25:29 AWST 2019 ma-start: MA started with Process ID 25895
Mon May 13 16:25:32 AWST 2019 ma-start: no restart flag found, not restarting MA
Mon May 13 16:25:32 AWST 2019 ma-start: MA done

      My ma.log is very sizable. 1400kB to be exact which makes it too large to put in this post. Did you want me to try and cut it down to a more manageable size?

      posted in User help
      P
      PSpivey
    • RE: No restart flag found, not restarting MA

      The MangoES is using core version 2.7.10 according to MA_HOME/lib.
      The folder MA_HOME/bin/ext-enabled is not missing and contains one script posted below.
      0_1557728986993_b5acb902-57de-4228-b7f7-221904801294-image.png
      Any help?

      posted in User help
      P
      PSpivey
    • RE: No restart flag found, not restarting MA

      I believe it's a V3 mango. I don't know what version of the core is being used. Is there a way to find out that from the back end?

      posted in User help
      P
      PSpivey
    • No restart flag found, not restarting MA

      Hi Guys,

      Having a bit of trouble with a mango of mine at a remote site. Noticed the web server wasn't working so i ssh'd into it to restart it but i keep on getting an error when i attempt to do that.

      0_1557456850226_eedd0126-1466-46d1-99e6-5d275e2a8cd3-image.png

      I have tried rebooting the mango and clearing space on it which didn't work and can't quite think of anything else to try. Any help would be appreciated.

      Thank you!

      posted in User help
      P
      PSpivey
    • RE: Point value may not be reliable

      Sorry Jared, I checked again just now and it did work for the V3, mistake on my part but help for the V2 would still be greatly appreciated.

      posted in User help
      P
      PSpivey
    • RE: Point value may not be reliable

      Thanks for the help Jared, I've had a go of following your advice for a couple of mangos so far, a V3 and a V2. The V3, sad to say didn't seem to work. I updated the persistent TCP module to 3.5.1 and turned on "Publish point attribute changes" however it has not changed the status of my notification. It is still saying Point value may not be reliable for all points coming from that publisher. Any thoughts?

      Also, clicking on Check for upgrades on the modules page of my V2 mango comes up with the notification saying that all modules are up to date. It is currently using persistent 1.7.2 and the core version on that specific mango is 2.8.8, will i be able to fix the issue on a V2 mango without upgrading to V3?

      posted in User help
      P
      PSpivey
    • RE: Point value may not be reliable

      Hi CraigWeb,

      Thanks for the reply. They are all Mango Persistent TCP data sources and current alarms and Runtime Status shows nothing for all of them.

      0_1539938968999_4cd3b9f0-efc5-49ce-8738-5de1318520b1-image.png

      posted in User help
      P
      PSpivey
    • Point value may not be reliable

      Hi guys,

      I just upgraded to the newest version of the core (3.52) and i am getting the notification saying point value may not be reliable on nearly every single one of my data points.

      Meta datapoints which have been created internally on the server as well as mango internal data points are the only points without this issue. All the other data points are being published via mango persistant tcp and are updating as they should however they are all saying this same message.

      I have added a screenshot as an example below. Most of these data points shown are updating ever second but are still seen to be unreliable according to mango. Has anyone else come across this issue?

      0_1539935819905_2167cabe-dcd4-4c72-bc49-55245a466273-image.png

      posted in User help
      P
      PSpivey
    • RE: Permissions dropping

      Hi Phil,

      updating the receiver worked a charm, thanks heaps.

      posted in User help
      P
      PSpivey