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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    hayden_AUS

    @hayden_AUS

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    Best posts made by hayden_AUS

    • RE: Adding Text to point values in Dashboard Designer

      Thanks Jared, you guys are awesome!

      Great response time, much appreciated.

      posted in User help
      H
      hayden_AUS

    Latest posts made by hayden_AUS

    • RE: Editing mango.properties for Process Event

      I put the newly created mango.properties file in the mango root folder, just with the specific lines as above.
      This worked

      posted in Mango Automation general Discussion
      H
      hayden_AUS
    • RE: Editing mango.properties for Process Event

      Hi Terry,

      Does the mango.properties file go in the overrides folder, or in the bin folder?
      I can't even find it, so I will have to create it.

      H

      posted in Mango Automation general Discussion
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      hayden_AUS
    • RE: Editing mango.properties for Process Event

      @terrypacker Thanks Terry

      posted in Mango Automation general Discussion
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      hayden_AUS
    • Editing mango.properties for Process Event

      Hi,

      I need to run a Windows command script for a process event, specifically to disable/enable a COM port.
      Mango returns:

      Process event handler is disabled, you must explicitly enabled it via mango.properties
      

      I cannot find in the documentation what to put in the mango.properties file to enable this.
      There is nothing obvious already in the file that is commented out?

      Thanks for any help.

      posted in Mango Automation general Discussion
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      hayden_AUS
    • RE: java.io.IOException: jssc.SerialPortException

      @mwright Further to this, "restarting of Mango fixes the issue", without doing anything with Windows. Suggesting that if Windows did grab the COM port for some process, it re-released it
      after.

      I'm not asking for anything, but future updates might include attempts to re-open the COM ports once this error is encountered, as this error just kills the data source.

      posted in Mango Automation general Discussion
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      hayden_AUS
    • RE: java.io.IOException: jssc.SerialPortException

      @mwright Thanks for your response.

      I will try updating the drivers, and/or the USB to 485 adapter, and ensure Windows UAC, or update isn't causing issues.

      The weird thing is that it runs for weeks, then gets this error, and stops polling. It's almost
      like Windows just grabs the port back for some test, like update or something.

      posted in Mango Automation general Discussion
      H
      hayden_AUS
    • java.io.IOException: jssc.SerialPortException

      Hi,

      I'm hoping someone still monitors this forum!

      I am running the latest version.
      Windows 11, with a decent USB to 485 converter polling 5 sensors on COM3.

      Getting error, and stopping polling:

      java.io.IOException: jssc.SerialPortException: Port name - COM3; Method name - setEventsMask(); Exception type - Can't set mask.
      

      Can anyone help? I can find anything on this.

      Hayden

      posted in Mango Automation general Discussion
      H
      hayden_AUS
    • RE: Modbus RS485: Acknowledge Event

      So it's a standard Modbus response:

      05 ACKNOWLEDGE

      The slave has accepted the request
      and is processing it, but a long duration
      of time will be required to do so. This
      response is returned to prevent a
      timeout error from occurring in the
      master. The master can next issue a
      Poll Program Complete message to
      determine if processing is completed

      posted in Mango Automation general Discussion
      H
      hayden_AUS
    • Modbus RS485: Acknowledge Event

      Hi,
      I have a Modbus RTU Data source, and are getting the following error from most of the 5 Slaves on the BUS, but only from register 0:

      Urgent 'Modbus RS485': Cool Room Temperature — Modbus RS485: Acknowledge

      The slaves only have two registers being polled, 0 and 1.
      Update period: 30 seconds
      Timeout: 1000ms
      Contiguous batches only

      The event lasts only 0 millseconds

      Has anyone seen this before?

      Hayden

      posted in Mango Automation general Discussion
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      hayden_AUS
    • RE: mango.properties file syntax

      @lgorence https://docs-v4.radixiot.com/clean-mango-properties-file

      posted in Mango Automation general Discussion
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      hayden_AUS