User Permissions disappearing
A client has contacted me because they are losing the ability to see dashboard data - the cause of this is because their user has lost user permissions to view the datapoint - BUT - after bulk permission association a few weeks later the problem returns and I need to reassociate the user permissions with the XID's/Data sources - has anyone experienced a bug like this before or have any idea of root cause?
joeamiraglia last edited by joeamiraglia
I have seen this issue and in my experience it was due to settings in the Publisher or the Data Source override settings were not set correctly.
Edge sets permissions
If you want the permissions set at the edge device be sure to have the Override sent permissions checked at the edge publisher and not at the Data Source on the cloud server.
Cloud Server sets permissions
On the Cloud Server, Data Source check the Override permissions updates and uncheck the Override sent permissions at the edge publisher.
Please let me know if this helps. If it doesn't let me know what version/s of Mango you are running to further assist.
CraigWeb last edited by
Hi @MaP just to add to what @joeamiraglia said, if you are using a persistent TCP pair then you should either override the permissions or change them from the publishing mango instance. if they are not overridden and you change them on the receiving end, then the next time the pair syncs they will revert back to the permissions configured on the publishing instance.
I personally prefer changing them at the publishing instance as this does not affect the data point runtime, so events will not get reset.