• Register
    • Login
    • Search
    • Recent
    • Tags
    • Popular

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website

    TCP IP Data point Stops Refreshing

    User help
    1
    1
    50
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      JAST last edited by JAST

      Hi there,

      I have multiple TCP/IP data points that are configured to pull every 15 min. In my watchlist I get the error "point is unreliable" on some of these points; however if I go to the data points not polling and do a manual pull do a manual pull I am able to get a value. Why would the point not be logging?

      Here is my data point setup:

      {
         "dataPoints":[
            {
               "purgePeriod":99,
               "setExtremeLowLimit":-179769313486231570814527423731704356798070567525844996598917476803157260780028538760589558632766878171540458953514382464234321326889464182768467546703537516986049910576551282076245490090389328944075868508455133942304583236903222948165808559332123348274797826204144723168738177180919299881250404026184124858368,
               "intervalLoggingType":"INSTANT",
               "dataSourceXid":"SWG_01_MB_1",
               "discardHighLimit":179769313486231570814527423731704356798070567525844996598917476803157260780028538760589558632766878171540458953514382464234321326889464182768467546703537516986049910576551282076245490090389328944075868508455133942304583236903222948165808559332123348274797826204144723168738177180919299881250404026184124858368,
               "deviceName":"MB-1",
               "enabled":true,
               "rollup":"NONE",
               "purgeOverride":true,
               "chartRenderer":{
                  "numberOfPeriods":1,
                  "type":"IMAGE",
                  "timePeriodType":"DAYS"
               },
               "xid":"Current_c",
               "eventDetectors":[
               ],
               "textRenderer":{
                  "useUnitAsSuffix":false,
                  "format":"0.00",
                  "type":"ANALOG",
                  "suffix":""
               },
               "loggingType":"INTERVAL",
               "overrideIntervalLoggingSamples":false,
               "defaultCacheSize":1,
               "readPermission":"user",
               "setPermission":"superadmin",
               "intervalLoggingPeriodType":"MINUTES",
               "intervalLoggingSampleWindowSize":0,
               "tolerance":0,
               "purgeType":"YEARS",
               "plotType":"SPLINE",
               "intervalLoggingPeriod":15,
               "discardExtremeValues":false,
               "tags":{
               },
               "unit":"",
               "pointLocator":{
                  "charset":"ASCII",
                  "writeType":"NOT_SETTABLE",
                  "offset":271,
                  "slaveId":1,
                  "slaveMonitor":false,
                  "multiplier":1,
                  "multistateNumeric":false,
                  "registerCount":0,
                  "range":"HOLDING_REGISTER",
                  "modbusDataType":"FOUR_BYTE_FLOAT",
                  "bit":0,
                  "additive":0
               },
               "discardLowLimit":-179769313486231570814527423731704356798070567525844996598917476803157260780028538760589558632766878171540458953514382464234321326889464182768467546703537516986049910576551282076245490090389328944075868508455133942304583236903222948165808559332123348274797826204144723168738177180919299881250404026184124858368,
               "setExtremeHighLimit":179769313486231570814527423731704356798070567525844996598917476803157260780028538760589558632766878171540458953514382464234321326889464182768467546703537516986049910576551282076245490090389328944075868508455133942304583236903222948165808559332123348274797826204144723168738177180919299881250404026184124858368,
               "name":"Current_c",
               "chartColour":"",
               "preventSetExtremeValues":false,
               "simplifyType":"NONE"
            }
         ]
      }
      

      Is something wrong with my setup?

      1 Reply Last reply Reply Quote 0
      • First post
        Last post