Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to

Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website

Changed the tag value (the key stayed the same) - lost history data

  • Hi,

    I changed the tag value, and now I can't see the history data. Is there any way to get history data and export it to CSV or any other format based just on the XID. I believe the point XID did not change.

    As well as how to import that CSV back to get all the history data?


  • Changing the tag will not cause loss of data. Neither will changing the XID from within mango. Something else must have happened.