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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Trouble logging in to Mango

    MangoES Hardware
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    • AldoRamosA
      AldoRamos
      last edited by

      MangoGT unit that had previously run out of memory (see MangoGT running out of memory? restarted, but the UI failed to present a login page. After several attempts, I moved the databases directory and recovered from a recent backup. I have tried this several times now, going further back in the backup history, but with no success.

      Then I noticed a very unexpected behavior: one browser window which was logged in to do the SQL restore DID let me log in, somehow, and I am able to operate normally in that browser, for now. However, other browsers just hang on a /ui/ URL; or if I access the device using a different URL (e.g. IP address) it hangs similarly.

      I am sending the URL separately so you can try for yourselves, see the HTTP conversation.

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      • AldoRamosA
        AldoRamos
        last edited by

        P.S. I also purged the /work directory, just to eliminate variables

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