Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website

How to get Translatable Message for SetPoint Event Handler Failure or Email Send Failure?


  • Hi All,

    I would like to get system events' alarm translatable messages by using a set point event handler. On the handler's Event Types tab, I selected System Events. Then, get the translatable message by using 'evt.messageString',

    I can get a translatable message for Backup Failure and Failed Login. Although the message is available for SetPoint Event Handler Failure or Email Send Failure, I cannot get a translatable message for those events.

    What could be the problem? How can I get SetPoint Event Handler Failure or Email Send Failure translatable messages?

    Thanks in advance,


  • Hi @Dave-Frazier !

    Any update for the topic?

    Thanks in advance,