• Recent
    • Tags
    • Popular
    • Register
    • Login

    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

    Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website Mango 5 Documentation Website

    Suspected hardware failure

    MangoES Hardware
    6
    10
    2.4k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • MattFoxM
      MattFox
      last edited by

      Hi folks,

      I've got a mango ES we've had around for a while that hasn't been used a great deal, runs 3.5.6 for consistency with our server and I like to use it for UI testing from time to time. Tried to boot it up today and all I get are the RX and TX leds blinking frantically.
      No network activity and no boot.
      Any thoughts?

      Fox

      Do not follow where the path may lead; go instead where there is no path.
      And leave a trail - Muriel Strode

      P 1 Reply Last reply Reply Quote 0
      • P
        Pikey4 @MattFox
        last edited by

        @mattfox
        Hi Matt,
        Happy New Year.
        I had something similar with an ES not so long ago and It was a power supply problem for me.
        Unless you have already done that check. I swapped power supplies and it was all ok.

        Thats all I got.

        Mango Core version: 3.5.6
        Mango API module version: 3.5.2
        MangoUi module version: 3.5.5
        Platform: 10.14 MacOS Mojave
        Chrome: Version 70.0.3538.110 (64-bit)

        1 Reply Last reply Reply Quote 0
        • MattFoxM
          MattFox
          last edited by MattFox

          Happy new years to you too man. I'll give it a go. Stranger things have happened.
          EDIT: Nope, new power supply and it's still going bananas...
          Fox

          Do not follow where the path may lead; go instead where there is no path.
          And leave a trail - Muriel Strode

          1 Reply Last reply Reply Quote 0
          • MattFoxM
            MattFox
            last edited by

            Infinite chaps, any further ideas?

            Do not follow where the path may lead; go instead where there is no path.
            And leave a trail - Muriel Strode

            1 Reply Last reply Reply Quote 0
            • CraigWebC
              CraigWeb
              last edited by

              Hi MattFox

              Have you plugged in an HDMI cable to see if you have can view the terminal? I'll ask Dave to have a look at this thread as this is more of his domain.

              1 Reply Last reply Reply Quote 0
              • Dave FrazierD
                Dave Frazier
                last edited by

                Hey Matt - that frantically blinking Tx/Rx behavior you're describing is how the MangoES would act if it didn't have the eMMC drive fitted on the board. If you give it a gentle shake, can you hear anything rattling around in it? Those are usually secured to the board with a piece of mounting tape, but that may have been missed. If there's nothing loose in the case, it could be that the drive has become corrupted and is no longer booting.

                Send a message into support@infiniteautomation.com with the serial number of the MangoES and I can check on the warranty status.

                1 Reply Last reply Reply Quote 0
                • MattFoxM
                  MattFox
                  last edited by

                  The sucker is glued down with glue gun adhesive. Man this sucks!

                  Ok I'll email support now.

                  Fox

                  Do not follow where the path may lead; go instead where there is no path.
                  And leave a trail - Muriel Strode

                  1 Reply Last reply Reply Quote 0
                  • ThomasEinastoT
                    ThomasEinasto
                    last edited by

                    @MattFox I was hesitant to give my 2 cents about this but we also have been come into contact with this issue where eMMC drive has become corrupted.

                    1 Reply Last reply Reply Quote 0
                    • MattFoxM
                      MattFox
                      last edited by

                      Yes, it annoyed me a fair bit. Can't be helped, the joys of electronic hardware...

                      Do not follow where the path may lead; go instead where there is no path.
                      And leave a trail - Muriel Strode

                      1 Reply Last reply Reply Quote 0
                      • C
                        ctrewartha
                        last edited by

                        I just came accoss this same issue on one of my ES units, any thoughts?

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post