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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Chrome on a MacBook

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    • Jared WiltshireJ
      Jared Wiltshire
      last edited by

      As @MattFox said, clear your cache, and also possibly try upgrading the UI module / re-installing it from the zip (drop it onto the offline upgrade page).

      Developer at Radix IoT

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        psysak
        last edited by

        Cache didn't do it, I even tried a different browser :(

        Are the dashboard files editable outside of the dashboard builder? Like can I load that thing into VS Code or something and do my work in there?

        Jared WiltshireJ 1 Reply Last reply Reply Quote 0
        • MattFoxM
          MattFox
          last edited by MattFox

          Yes, but I'd suggest @Jared-Wiltshire's advice and reinstall the mangoUI module first.
          If you are unsuccessful then by all means copy the files into /[MANGODIR]/overrides/web/modules/mangoUI/web/
          and edit. However the files are minified so I'd advise against it. Arrange for the team to remote in and take a look for you. I'm sure that will solve your issue if the reinstallation of the module does not fix your issue.

          EDIT: one more thing... Do you have any custom code in the overrides??? That includes any modified ui.*.js files.
          If you have I'll wager it's clashing with the module code in the web/modules/mangoUI directory.

          Do not follow where the path may lead; go instead where there is no path.
          And leave a trail - Muriel Strode

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          • P
            psysak @MattFox
            last edited by

            @mattfox said in Chrome on a MacBook:

            EDIT: one more thing... Do you have any custom code in the overrides??? That includes any modified ui.*.js files.
            If you have I'll wager it's clashing with the module code in the web/modules/mangoUI directory.

            I don't think so, I never added anything there. I'll try the module re-install.

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            • Jared WiltshireJ
              Jared Wiltshire @psysak
              last edited by

              @psysak said in Chrome on a MacBook:

              Are the dashboard files editable outside of the dashboard builder? Like can I load that thing into VS Code or something and do my work in there?

              They are stored in the DB, I wouldn't attempt to edit them via the SQL console or JSON store page as the markup has some tricky escaping.

              Developer at Radix IoT

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              • P
                psysak @Jared Wiltshire
                last edited by

                @jared-wiltshire said in Chrome on a MacBook:

                @psysak said in Chrome on a MacBook:

                Are the dashboard files editable outside of the dashboard builder? Like can I load that thing into VS Code or something and do my work in there?

                They are stored in the DB, I wouldn't attempt to edit them via the SQL console or JSON store page as the markup has some tricky escaping.

                Ohh so they are buried in there ok.
                So can I accomplish the same thing just loading custom html pages into the system somewhere?

                I tried reloading the module, it didn't help. I not deleted it and am going to re-install it completely.

                Jared WiltshireJ 1 Reply Last reply Reply Quote 0
                • Jared WiltshireJ
                  Jared Wiltshire @psysak
                  last edited by

                  @psysak said in Chrome on a MacBook:

                  So can I accomplish the same thing just loading custom html pages into the system somewhere?

                  Not sure exactly what you mean but you can put a .html file in the file store and add a menu item that uses this file as its template.

                  @psysak said in Chrome on a MacBook:

                  I tried reloading the module, it didn't help. I not deleted it and am going to re-install it completely.

                  Where did you download it from? How did you re-install it? Are you positive you cleared your browser cache after reinstalling it? I always suggest opening Chrome debugger and clicking "Disable" cache on the "Network" tab then reloading.

                  Developer at Radix IoT

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                  • I
                    iperry
                    last edited by

                    Out of curiosity, what version of Java are you running? This sorta seems familiar when I (in error) tried to use Java 9.

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                    • P
                      psysak
                      last edited by

                      I just had this issue pop up in page editor as well. However, I've also realized that everything works perfectly fine in FireFox so if I have any issues I just open that up.

                      Jared WiltshireJ 1 Reply Last reply Reply Quote 0
                      • Jared WiltshireJ
                        Jared Wiltshire @psysak
                        last edited by Jared Wiltshire

                        @psysak said in Chrome on a MacBook:

                        I just had this issue pop up in page editor as well. However, I've also realized that everything works perfectly fine in FireFox so if I have any issues I just open that up.

                        If it is happening on the dashboard designer I would also expect it to affect the page editor too. They use the exact same ace editor component. Chrome should work 100% perfectly, the fact that you are still experiencing issues with this indicates there is something amiss with your installation. Please contact me via private message / chat and I'll get you to screen share and we can get to the bottom of it.

                        You also commented that you were experiencing this issue which was patched long ago.

                        Developer at Radix IoT

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