New Install, Can't access http page

ddiezperez

Good afternoon,

I have a new install of the 3.5.0-beta.3 running on a brand new install of CentOS 7.
Oracle's JDK 1.8 is installed and running. JAVA_HOME directory is correctly set.

[root@localhost Mango]# $JAVA_HOME
-bash: /usr/local/java/jdk1.8.0_181: Is a directory

I can run the ./ma.sh start and Mango will start with no errors and no issues. However, I can't access the html page running on port 8080. I did not change the default port. The browser's built-in Network analyzer tool simply says unable to establish a connection.

Any ideas what could be causing this? The OS shows the process running with no issues.

[root@localhost ~]# /Mango/bin/./ma.sh start
MA_HOME is /Mango
[root@localhost ~]# ma-start: MA started with Process ID:  20420

PID USER      PR  NI    VIRT    RES    SHR S  %CPU %MEM     TIME+ COMMAND                                            
20420 root      20   0 5680408 459504  20408 S   0.7  5.7   0:46.49 java

Below is a copy-paste of the latest ma.log file.

INFO  2018-09-28T14:51:05,809 (com.serotonin.m2m2.Main.main:101) - Starting Mango 3.5.0-beta.3 with Schema Version: 26 
INFO  2018-09-28T14:51:06,714 (com.serotonin.m2m2.Lifecycle.loadLic:581) - Checking license... 
INFO  2018-09-28T14:51:06,714 (com.serotonin.m2m2.Lifecycle.loadLic:667) - License file not found 
INFO  2018-09-28T14:51:06,982 (com.serotonin.m2m2.db.H2Proxy.initializeImpl:42) - Initializing H2 connection manager 
INFO  2018-09-28T14:51:08,267 (com.serotonin.m2m2.db.upgrade.DBUpgrade.checkUpgrade:38) - Starting instance with core version 3.5.0-beta.3, db 26 
INFO  2018-09-28T14:51:09,829 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:99) - Spring context 'runtimeContext' refreshed: org.springframework.context.annotation.AnnotationConfigApplicationContext@4e4c3a38 
INFO  2018-09-28T14:51:09,832 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextStarted:113) - Spring context 'runtimeContext' started: org.springframework.context.annotation.AnnotationConfigApplicationContext@4e4c3a38 
INFO  2018-09-28T14:51:09,907 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initialize:156) - Starting 0 Publishers... 
INFO  2018-09-28T14:51:09,907 (com.serotonin.m2m2.rt.RuntimeManagerImpl.initialize:168) - 0 Publisher's started in 2ms 
INFO  2018-09-28T14:51:10,712 (com.serotonin.m2m2.web.M2M2ContextListener.contextInitialized:32) - Mango Automation context starting 
INFO  2018-09-28T14:51:10,712 (com.serotonin.m2m2.web.M2M2ContextListener.contextInitialized:40) - Mango Automation context started 
INFO  2018-09-28T14:51:11,912 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:99) - Spring context 'rootWebContext' refreshed: Root WebApplicationContext 
WARN  2018-09-28T14:51:12,505 (org.springframework.web.servlet.handler.SimpleUrlHandlerMapping.registerHandlers:114) - Neither 'urlMap' nor 'mappings' set on SimpleUrlHandlerMapping 
INFO  2018-09-28T14:51:12,521 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:99) - Spring context 'jspDispatcherContext' refreshed: WebApplicationContext for namespace 'JSP_DISPATCHER-servlet' 
INFO  2018-09-28T14:51:13,071 (com.infiniteautomation.mango.spring.MangoRuntimeContextConfiguration.contextRefreshed:99) - Spring context 'restDispatcherContext' refreshed: WebApplicationContext for namespace 'REST_DISPATCHER-servlet' 
INFO  2018-09-28T14:51:13,082 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/data_point_details.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,082 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/events.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,082 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/pending_alarms.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,083 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/event_handlers.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,083 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/data_sources.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,083 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/point_hierarchy.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,083 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/mailing_lists.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,083 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/publishers.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,083 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/system_settings.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,083 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/modules.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,083 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/emport.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,083 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/error.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,083 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/not-found.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,083 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/unauthorized.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,083 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/upload.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,084 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/mobile_data_point_details.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.UrlHandlerController] 
INFO  2018-09-28T14:51:13,084 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/data_point_edit.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.DataPointEditController] 
INFO  2018-09-28T14:51:13,084 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/data_source_properties.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.DataSourcePropertiesController] 
INFO  2018-09-28T14:51:13,084 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/data_source_edit.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.DataSourceEditController] 
INFO  2018-09-28T14:51:13,084 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/data_source_properties_error.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.DataSourceEditController] 
INFO  2018-09-28T14:51:13,084 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/help.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.HelpController] 
INFO  2018-09-28T14:51:13,084 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/startup.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.StartupController] 
INFO  2018-09-28T14:51:13,084 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/shutdown.htm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.ShutdownController] 
INFO  2018-09-28T14:51:13,084 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/publisher_edit.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.PublisherEditController] 
INFO  2018-09-28T14:51:13,084 (org.springframework.web.servlet.handler.AbstractUrlHandlerMapping.registerHandler:373) - Mapped URL path [/users.shtm] onto handler of type [class com.serotonin.m2m2.web.mvc.controller.UsersController]

phildunlap

Hi ddiezperez,

Have you checked for an env.properties file that could be setting it to a different port? Mango/overrides/properties/env.properties and Mango/classes/env.properties

If you have accessed a Mango over SSL that had the same HTTP port (could have a different SSL port) you would need to delete your cookies for the host. But, that would manifest as no ability to login, not an inability to load the login page. I just did an upgrade and am certain the Mango/classes/env.properties file is set to port 8080 (as it always was) and that no env.properties files are errant on the classpath. I would advise checking all files you find in

find /Mango -name env.properties

But theoretically it is possible for an env.properties file to be in a jar and cause issues. Having just upgraded an instance, I am confident that is not what is happening.

Your log looks like a successful boot. You could probably see open ports owned by java with netstat -tap | grep java

After that we can start wondering about firewalls. It looks like you started it as the root user, so I wouldn't expect any Linux permissions issues.

ddiezperez

Hi Phil - thanks for the prompt response.

I have a new finding. I now get a response when accessing the http page via command line from the server ( using the wget -p http://localhost:8080 command), but can't access it from any of our other servers running in the same LAN. So now I no longer think this is an issue with the Mango instance, but rather a network/firewall issue most likely.

I will look further into it and report back with my findings after the weekend. Thanks again for the prompt response!