Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.
Cannot save datapoint "a server error has occurred"
-
Hi all
help me please. I can not save a datapoint. It shows a server error has occurred. I need to fix it back to save again.
Thank you.
-
Hi benaznbe,
Please consult your Mango/logs/ma.log or Mango/bin/logs/ma.log file
-
@phildunlap I see the file you told. What do I do next?
-
You read the end of it, looking for a line that begins with
ERRORand then you either deduce the next step to take by searching the error, which I encourage, or you post it here with a line containing three ``` marks above and below the copy-pasted text so that the lines format nicely.If you have a bash shell you can
tail -f logs/ma.logand then cause the server error to see the relevant information that would enable me to help you, or you to help yourself.
