Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.
Problem Creating Point Hierarchy via /point_hierarchy.shtm
-
Hello,
After creating and saving a folder in the Point Hierarchy view, I am unable to drop more than one point at a time into this new folder. I have tried with chrome and firefox and experience the same problem. Steps taken are...
-
Create Folder and save at bottom of screen and again at top.
-
Shift + select multiple points
-
When moving selected points the point count is reflected in the red top of the frame
-
When I attempt to drop them in the new folder, I am unable to get red top of frame to turn green and successfully add them to the folder.
I can add single points without any issues. Has anyone had this issue and if so, what was the workaround?
Thank you
-