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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    How to reset SSH password

    How-To
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    • G
      georgestefan
      last edited by

      Hello, I want to know how can I reset my SSH password, I change it a wile ago and I forgot to write it down and now I'm not able to connect via WinSCP.

      1 Reply Last reply Reply Quote 0
      • phildunlapP
        phildunlap
        last edited by

        Hi George,

        I have sent you an email.

        1 Reply Last reply Reply Quote 1
        • G
          georgestefan
          last edited by

          Thanks, I used the USB and is fine.

          1 Reply Last reply Reply Quote 0
          • C
            ceremona
            last edited by

            Hi George (support)

            Could you help me reset my ssh password as well? We don't have the dongle anymore. I can send you serial numbers or whatever you need.

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            • phildunlapP
              phildunlap
              last edited by

              Hi ceremona,

              Send an email to support@infiniteautomation.com with the ES serial number(s) and if we can verify things we can send the factory password to you. I can also send you a link to download the files for a USB stick, since only the certain files and its being mountable matter in creating a USB utility drive.

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              • C
                ceremona @phildunlap
                last edited by

                @phildunlap What's the minimum size for the USB stick?

                Thanks.

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                • phildunlapP
                  phildunlap
                  last edited by phildunlap

                  Smaller than the smallest commercially available these days, I'd think.

                  Edit: Okay nevermind, I'm amazed how small USB drives are still offered! To answer more generally, that function of the USB stick would not require much space, cetainly less than 1MB, but its other functions such as file transfers or log file extraction and whatnot can lead to arbitrary amounts of space being required.

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