Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website

Can't save new or existing data points - "a server error has occurred"


  • Hi Guys,

    On my mangoES box, I've got lots of stuff configured and working, but I've just started having problems editing existing data points...
    Nothing else seems to be broken. Dashboards are working, values are updating etc.

    If I edit an existing data point and just hit save (without making any changes) - I'm seeing an error in the browser saying "a server error has occurred".
    I had a look in the ma.log file and I see the below.

    I've tried restarting mango, but this doesn't help.

    The last thing I did before I started seeing this was configure a mail server address in the configuration that was timing out on connections, so I then disabled it. Prior to this, everything was working fine. I'm not sure if this is related or not.

    Cheers!
    -Shaun

    ERROR 2016-11-07 13:28:51,837 (com.serotonin.m2m2.web.dwr.util.ExceptionDetectionFilter.doFilter:38) - DWR invocation exception 
    java.lang.NullPointerException
    	at com.serotonin.m2m2.web.dwr.DataSourceEditDwr.getPoint(DataSourceEditDwr.java:111)
    	at com.serotonin.m2m2.web.dwr.DataSourceEditDwr.validatePoint(DataSourceEditDwr.java:168)
    	at com.serotonin.m2m2.web.dwr.DataSourceEditDwr.validatePoint(DataSourceEditDwr.java:159)
    	at com.serotonin.m2m2.modbus.dwr.ModbusEditDwr.saveModbusPointLocator(ModbusEditDwr.java:81)
    	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    	at java.lang.reflect.Method.invoke(Method.java:483)
    	at org.directwebremoting.impl.ExecuteAjaxFilter.doFilter(ExecuteAjaxFilter.java:34)
    	at org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:428)
    	at com.serotonin.m2m2.web.dwr.util.TranslationsFilter.doFilter(TranslationsFilter.java:37)
    	at org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:428)
    	at com.serotonin.m2m2.web.dwr.util.ExceptionDetectionFilter.doFilter(ExceptionDetectionFilter.java:26)
    	at org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:428)
    	at com.serotonin.m2m2.web.dwr.util.DwrPermissionFilter.doFilter(DwrPermissionFilter.java:45)
    	at org.directwebremoting.impl.DefaultRemoter$1.doFilter(DefaultRemoter.java:428)
    	at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:431)
    	at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:283)
    	at org.directwebremoting.servlet.PlainCallHandler.handle(PlainCallHandler.java:52)
    	at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:101)
    	at org.directwebremoting.servlet.DwrServlet.doPost(DwrServlet.java:146)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:808)
    	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1669)
    	at org.eclipse.jetty.servlets.UserAgentFilter.doFilter(UserAgentFilter.java:83)
    	at org.eclipse.jetty.servlets.GzipFilter.doFilter(GzipFilter.java:300)
    	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
    	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)
    	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
    	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)
    	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:223)
    	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
    	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
    	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
    	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
    	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
    	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:215)
    	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
    	at org.eclipse.jetty.server.Server.handle(Server.java:499)
    	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:310)
    	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)
    	at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:540)
    	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
    	at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
    	at java.lang.Thread.run(Thread.java:745)
    

  • Just to update this... I had a maintenance window out of hours and updates packages with apt, then rebooted, and now its working..

    I don't think updating the packages is what did it, more likely it was the reboot that fixed it.

    Weird. Hope this helps someone else if they see similar behaviour.

    Cheers!
    -Shaun