Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to

Radix IoT Website Mango 3 Documentation Website Mango 4 Documentation Website

Disappearing Serial Port: SerialPortException

  • I am trying to set up mango to read electric meters via Modbus.

    When I create a data source, I select Modbus serial, a port shows up as /dev/ttyS0; I set the baud rate to 19200 and save.
    I can scan for nodes and find all the nodes that I expect to find.

    I create a point:
    Slave id: 10
    Register Range: Holding register
    Modbus data type: 2 byte unsigned integer
    offset: 12

    ...and save; then activate the source and point.

    When I go to the watch list I add my point and generally it will read the register (right now when I am testing it won't).

    Here's the weird part: when I go back to data sources and edit the source I just created, no Port shows up.

    When I disable the source and then enable it again I get the following error:
    **Error while initializing data source:

    My question is: where could the problem be?

    • is it hardware
    • is it the meters?
    • is it the serial port drivers?
    • is it my mango installation?

    Any suggestions with regards to how I can isolate the problem are very welcome. Thanks!

    Environment information:
    Server version: Apache Tomcat/6.0.20
    Server built: May 14 2009 01:13:50
    Server number:
    OS Name: Linux (Ubuntu)
    OS Version: 2.6.28-11-generic
    Architecture: i386
    JVM Version: 1.6.0_13-b03
    JVM Vendor: Sun Microsystems Inc.
    Mango version: 1.4.2

  • Hi Nik,

    I've personally had some issues with Ubuntu, but i'm far from being able to say for sure that's the problem. Still, i suggest trying Fedora or a Windows host for Mango to see if your serial ports stick around longer.

    Also, make sure data sources and testers aren't competing for the port in the case that you have multiple data sources running. Only one running data source can own a serial port at a time. Note also that the node scanner owns the port while it is scanning.