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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    Idea for Wiki

    Mango feedback
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    • jeremyhJ
      jeremyh
      last edited by

      As a new user of Mango, I often wish for more complete documentation - The impression I get from the forums here is that many other users do too. In my opinion (as an end-user, nothing more) this is probably one of the biggest barriers to larger uptake of Mango. The software is great, but really requires a lot of tinkering with and playing with to understand.

      I see that there is a Wiki: http://wiki.infiniteautomation.com/doku.php (which I must admit I did not know about until today!) which is a great start.
      My suggestion is to encourage users to contribute by incentive, perhaps by offering module licenses for article/s written.

      Another product I use (Mikrotik Routerboard), follow this model. They offer licenses for their routing software as rewards for users who write good wiki articles. As a result their wiki is chock-full of high quality illustrated how-tos, tutorials, guides, application examples and much more, making it a fantastic resource. And it was almost entirely community written!

      • Jeremy
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      • JoelHaggarJ
        JoelHaggar
        last edited by

        This is definitely a good idea. Documentation has been one of those things we keep working on but never gets finished as much as we want. Right now the wiki you found is purely a collection of the identical help documents you will find in Mango when you click on the "?" for the popup. I think in the near future we will implement a better wiki and maybe take you up on your suggestion to encourage others to help up with the documentation process.

        Thanks very much,
        Joel.

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