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    Please Note This forum exists for community support for the Mango product family and the Radix IoT Platform. Although Radix IoT employees participate in this forum from time to time, there is no guarantee of a response to anything posted here, nor can Radix IoT, LLC guarantee the accuracy of any information expressed or conveyed. Specific project questions from customers with active support contracts are asked to send requests to support@radixiot.com.

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    How to build new driver communication GPRS to Mango M2M

    Development general discussion
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    • JoelHaggarJ
      JoelHaggar
      last edited by

      We would be very interested to develop the driver for this device. It sounds like it is designed to communicate using it's own protocol. We would need some documentation and examples of the protocol to give you an estimate of cost. Please send any information you can.

      Joel.

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      • M
        melopb
        last edited by

        Hi Joel

        I am glad to count your help, what the information do you need, please say me more detail that keep contacts with the manufacturer request more information detailed.

        I have just user manual device GSM GPRS Remote Controller, if desire I can send link this document for you.

        For download user manual see link below.

        http://www.gsmalarmsystem.com/EnDownurl.asp?id=162

        Please, send for me your email.

        Best Regards

        Claudio Melo
        Brazil.

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        • JoelHaggarJ
          JoelHaggar
          last edited by

          I have read through the user manual but don't see the documentation on their protocol. I'll email the manufacture and see if I can get what I need.

          Thanks,
          Joel

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          • M
            melopb
            last edited by

            Hi Joel

            I have some email staff from manufacturer King Pigeon, please, contact with them.

            Sam Ma
            kinggsmalarm@gmail.com
            David Wu
            info@gsmalarmsystem.com

            They already know my problem, any information you need request them.

            Best Regards

            Claudio Melo

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            • M
              marc.duynhovengmail.com
              last edited by

              Hi Guys

              Did you both come a bit further with this issue.
              If so i would like to now it.

              best regards

              marc

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              • JoelHaggarJ
                JoelHaggar
                last edited by

                unfortunately I could never get clear documentation on their protocol so didn't take it any further.

                Joel.

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                • jeremyhJ
                  jeremyh
                  last edited by

                  I have a sales contact at King Pigeon (or rather, a guy that spams me every few weeks). I asked for the protocol specification and received this document:

                  http://cl.ly/3S1n2g1C460E

                  Not very helpful, so I have requested info on the 'wellinview' protocol that is being used.

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                  • JoelHaggarJ
                    JoelHaggar
                    last edited by

                    I've been through all the same documentation. The problem is there is no clean explanation of how it communicates to a third party system like Mango. I've asked for an example TCP packet structure but they don't seem to understand what that means. All their documentation is geared toward their own software. I cant' afford to have my developers going on a wild goose chase to develop a protocol driver. I need exact documentation that they could look at and understand exactly what they need to do. It might be the language barrier but I've already spent a lot of time going back and forth with these guys and none of them seem to be able to proved this documentation.

                    Joel.

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                    • jeremyhJ
                      jeremyh
                      last edited by

                      I can understand your frustration. I replied back and said very clearly that:

                      We want to integrate it with our own SCADA software (not KingView).

                      So, I am looking for information about the actual protocol (“Wellinview”) used, so that we may write our own driver interface.
                      Do you have that?

                      .. The reply back: "OK yes I understand", and another rubbish document!

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