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    Startup issues - Missing class

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    • M
      mcgiwer
      last edited by mcgiwer

      When I attempt to start Mango for the first time, I recieve following error:

      Error: Could not find or load main class com.serotonin.m2m2.Main
      
      Caused by: java.lang.ClassNotFoundException: com.serotonin.m2m2.Main
      

      System:

      • Debian 10 (64-bit)
      • OpenJDK 11
      • Mango version: 4.0.0
      • Started with: start-mango.sh script
      • Installed: no
      1 Reply Last reply Reply Quote 0
      • Jared WiltshireJ
        Jared Wiltshire
        last edited by

        @mcgiwer We need more information in order to help you.
        What version of Mango are you using: e.g. 3.7.7
        What version of Java are you using: Oracle Java 8, or Adopt OpenJDK 11
        What is your operating system: e.g. Windows x64, Ubuntu Linux 20.04
        How did you install Mango: e.g. install script, or manual install, updated from 3.6.0
        How did you start Mango: e.g. systemctl start mango, or ma.sh start
        Include the log file: post ma.log

        Developer at Radix IoT

        M 1 Reply Last reply Reply Quote 0
        • M
          mcgiwer @Jared Wiltshire
          last edited by

          @jared-wiltshire

          I had edited my post, adding and formating the informations.

          The log has not been created.

          Jared WiltshireJ M 3 Replies Last reply Reply Quote 0
          • Jared WiltshireJ
            Jared Wiltshire @mcgiwer
            last edited by Jared Wiltshire

            @mcgiwer What directory did you run start-mango.sh from? (type pwd)
            What user did you run start-mango.sh as?
            Does that user have permission to read/write to the Mango installation directory?
            Paste the output of ls -la /your/mango/installation/lib e.g. ls -la /opt/mango/lib

            Developer at Radix IoT

            1 Reply Last reply Reply Quote 0
            • Jared WiltshireJ
              Jared Wiltshire @mcgiwer
              last edited by

              @mcgiwer another useful debugging step would for you to post the output of
              sh -x ./bin/start-mango.sh

              Developer at Radix IoT

              1 Reply Last reply Reply Quote 0
              • M
                mcgiwer @mcgiwer
                last edited by

                @jared-wiltshire said in Startup issues - Missing class:

                @mcgiwer What directory did you run start-mango.sh from? (type pwd)

                I have entered (cd) the bin dir in the folder to with the mango zip got extracted and had run the mentioned script

                What user did you run start-mango.sh as?

                I attempted both: normal and root user

                Does that user have permission to read/write to the Mango installation directory?

                Yes, I had given the full permissions to the folders (and sub-folders) and had changed the owner of them to the normal user one

                Paste the output of ls -la /your/mango/installation/lib e.g. ls -la /opt/mango/lib

                ok. Note: For the security reasons, the path will be truncated.

                The lib dir content:

                total 88532
                
                -rwxrwxrwx 1 user root   30035 Jul 14 00:21 accessors-smart-1.2.jar
                
                -rwxrwxrwx 1 user root   17536 Jul 14 00:21 annotations-13.0.jar
                
                -rwxrwxrwx 1 user root  121783 Jul 14 00:21 asm-9.0.jar
                
                -rwxrwxrwx 1 user root   33439 Jul 14 00:21 asm-analysis-9.0.jar
                
                -rwxrwxrwx 1 user root   71646 Jul 14 00:21 asm-commons-9.0.jar
                
                -rwxrwxrwx 1 user root   52673 Jul 14 00:21 asm-tree-9.0.jar
                
                -rwxrwxrwx 1 user root   84857 Jul 14 00:21 asm-util-9.0.jar
                
                -rwxrwxrwx 1 user root  340185 Jul 14 00:21 bcpg-jdk15on-1.68.jar
                
                -rwxrwxrwx 1 user root  887800 Jul 14 00:21 bcpkix-jdk15on-1.68.jar
                
                -rwxrwxrwx 1 user root 5961178 Jul 14 00:21 bcprov-jdk15on-1.68.jar
                
                -rwxrwxrwx 1 user root 2970261 Jul 14 00:21 byte-buddy-1.8.12.jar
                
                -rwxrwxrwx 1 user root  921827 Jul 14 00:21 caffeine-2.8.8.jar
                
                -rwxrwxrwx 1 user root  231619 Jul 14 00:21 checker-qual-3.9.1.jar
                
                -rwxrwxrwx 1 user root   66540 Jul 14 00:21 classmate-1.4.0.jar
                
                -rwxrwxrwx 1 user root  246918 Jul 14 00:21 commons-beanutils-1.9.4.jar
                
                -rwxrwxrwx 1 user root  353793 Jul 14 00:21 commons-codec-1.15.jar
                
                -rwxrwxrwx 1 user root  588337 Jul 14 00:21 commons-collections-3.2.2.jar
                
                -rwxrwxrwx 1 user root  751914 Jul 14 00:21 commons-collections4-4.4.jar
                
                -rwxrwxrwx 1 user root  615064 Jul 14 00:21 commons-compress-1.19.jar
                
                -rwxrwxrwx 1 user root   72446 Jul 14 00:21 commons-fileupload-1.4.jar
                
                -rwxrwxrwx 1 user root  285424 Jul 14 00:21 commons-io-2.8.0.jar
                
                -rwxrwxrwx 1 user root  577742 Jul 14 00:21 commons-lang3-3.11.jar
                
                -rwxrwxrwx 1 user root   61829 Jul 14 00:21 commons-logging-1.2.jar
                
                -rwxrwxrwx 1 user root 2213560 Jul 14 00:21 commons-math3-3.6.1.jar
                
                -rwxrwxrwx 1 user root  111119 Jul 14 00:21 commons-pool-1.6.jar
                
                -rwxrwxrwx 1 user root  216211 Jul 14 00:21 commons-text-1.9.jar
                
                -rwxrwxrwx 1 user root    7959 Jul 14 00:21 content-type-2.1.jar
                
                -rwxrwxrwx 1 user root  111875 Jul 14 00:21 curvesapi-1.06.jar
                
                -rwxrwxrwx 1 user root   83064 Jul 14 00:21 disruptor-3.4.2.jar
                
                -rwxrwxrwx 1 user root   13879 Jul 14 00:21 error_prone_annotations-2.3.4.jar
                
                -rwxrwxrwx 1 user root    4617 Jul 14 00:21 failureaccess-1.0.1.jar
                
                -rwxrwxrwx 1 user root 1702975 Jul 14 00:21 freemarker-2.3.30.jar
                
                -rwxrwxrwx 1 user root 2862361 Jul 14 00:21 guava-30.1-jre.jar
                
                -rwxrwxrwx 1 user root 2303679 Jul 14 00:21 h2-1.4.200.jar
                
                -rwxrwxrwx 1 user root  156005 Jul 14 00:21 HikariCP-3.4.5.jar
                
                -rwxrwxrwx 1 user root  205519 Jul 14 00:21 http2-common-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   52142 Jul 14 00:21 http2-hpack-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   60426 Jul 14 00:21 http2-server-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root  780321 Jul 14 00:21 httpclient-4.5.13.jar
                
                -rwxrwxrwx 1 user root  164090 Jul 14 00:21 httpclient-cache-4.5.13.jar
                
                -rwxrwxrwx 1 user root  328436 Jul 14 00:21 httpcore-4.4.14.jar
                
                -rwxrwxrwx 1 user root   41790 Jul 14 00:21 httpmime-4.5.13.jar
                
                -rwxrwxrwx 1 user root   29877 Jul 14 00:21 istack-commons-runtime-3.0.11.jar
                
                -rwxrwxrwx 1 user root   28852 Jul 14 00:21 istack-commons-tools-3.0.11.jar
                
                -rwxrwxrwx 1 user root    8781 Jul 14 00:21 j2objc-annotations-1.3.jar
                
                -rwxrwxrwx 1 user root   75700 Jul 14 00:21 jackson-annotations-2.12.1.jar
                
                -rwxrwxrwx 1 user root  365214 Jul 14 00:21 jackson-core-2.12.1.jar
                
                -rwxrwxrwx 1 user root 1514483 Jul 14 00:21 jackson-databind-2.12.1.jar
                
                -rwxrwxrwx 1 user root  103758 Jul 14 00:21 jackson-dataformat-csv-2.12.1.jar
                
                -rwxrwxrwx 1 user root   34430 Jul 14 00:21 jackson-datatype-jdk8-2.12.1.jar
                
                -rwxrwxrwx 1 user root  120320 Jul 14 00:21 jackson-datatype-jsr310-2.12.1.jar
                
                -rwxrwxrwx 1 user root   65690 Jul 14 00:21 jakarta.activation-1.2.1.jar
                
                -rwxrwxrwx 1 user root  670100 Jul 14 00:21 jakarta.mail-1.6.5.jar
                
                -rwxrwxrwx 1 user root  115638 Jul 14 00:21 jakarta.xml.bind-api-2.3.3.jar
                
                -rwxrwxrwx 1 user root   46843 Jul 14 00:21 java-semver-0.9.0.jar
                
                -rwxrwxrwx 1 user root   56674 Jul 14 00:21 javax.activation-api-1.2.0.jar
                
                -rwxrwxrwx 1 user root   26586 Jul 14 00:21 javax.annotation-api-1.3.2.jar
                
                -rwxrwxrwx 1 user root   95806 Jul 14 00:21 javax.servlet-api-3.1.0.jar
                
                -rwxrwxrwx 1 user root  294661 Jul 14 00:21 javolution-5.2.3.jar
                
                -rwxrwxrwx 1 user root  128076 Jul 14 00:21 jaxb-api-2.3.1.jar
                
                -rwxrwxrwx 1 user root 1133924 Jul 14 00:21 jaxb-impl-2.3.3.jar
                
                -rwxrwxrwx 1 user root    4722 Jul 14 00:21 jcip-annotations-1.0-1.jar
                
                -rwxrwxrwx 1 user root   16516 Jul 14 00:21 jetty-alpn-client-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   16953 Jul 14 00:21 jetty-alpn-java-client-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   17322 Jul 14 00:21 jetty-alpn-java-server-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   19597 Jul 14 00:21 jetty-alpn-openjdk8-client-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   19490 Jul 14 00:21 jetty-alpn-openjdk8-server-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   17660 Jul 14 00:21 jetty-alpn-server-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   86706 Jul 14 00:21 jetty-annotations-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root  322815 Jul 14 00:21 jetty-client-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   25379 Jul 14 00:21 jetty-continuation-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root  221942 Jul 14 00:21 jetty-http-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root  170607 Jul 14 00:21 jetty-io-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   46767 Jul 14 00:21 jetty-jndi-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   65612 Jul 14 00:21 jetty-plus-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root  118490 Jul 14 00:21 jetty-security-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root  716886 Jul 14 00:21 jetty-server-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root  145931 Jul 14 00:21 jetty-servlet-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root  107410 Jul 14 00:21 jetty-servlets-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root  572360 Jul 14 00:21 jetty-util-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   65237 Jul 14 00:21 jetty-util-ajax-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root  140273 Jul 14 00:21 jetty-webapp-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   68297 Jul 14 00:21 jetty-xml-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   78784 Jul 14 00:21 jjwt-api-0.11.2.jar
                
                -rwxrwxrwx 1 user root   78853 Jul 14 00:21 jjwt-impl-0.11.2.jar
                
                -rwxrwxrwx 1 user root    8400 Jul 14 00:21 jjwt-jackson-0.11.2.jar
                
                -rwxrwxrwx 1 user root  232470 Jul 14 00:21 JLargeArrays-1.5.jar
                
                -rwxrwxrwx 1 user root 1509440 Jul 14 00:21 jna-5.6.0.jar
                
                -rwxrwxrwx 1 user root 2735878 Jul 14 00:21 jna-platform-5.6.0.jar
                
                -rwxrwxrwx 1 user root  589289 Jul 14 00:21 joda-time-2.7.jar
                
                -rwxrwxrwx 1 user root 3196583 Jul 14 00:21 jooq-3.14.4.jar
                
                -rwxrwxrwx 1 user root  682642 Jul 14 00:21 jscience-4.3.1.jar
                
                -rwxrwxrwx 1 user root  120316 Jul 14 00:21 json-smart-2.3.jar
                
                -rwxrwxrwx 1 user root   19936 Jul 14 00:21 jsr305-3.0.2.jar
                
                -rwxrwxrwx 1 user root  360665 Jul 14 00:21 jssc-2.9.2.jar
                
                -rwxrwxrwx 1 user root 1501730 Jul 14 00:21 JTransforms-3.1-with-dependencies.jar
                
                -rwxrwxrwx 1 user root 1495021 Jul 14 00:21 kotlin-stdlib-1.4.32.jar
                
                -rwxrwxrwx 1 user root  193119 Jul 14 00:21 kotlin-stdlib-common-1.4.32.jar
                
                -rwxrwxrwx 1 user root   22895 Jul 14 00:21 kotlin-stdlib-jdk7-1.4.32.jar
                
                -rwxrwxrwx 1 user root   16221 Jul 14 00:21 kotlin-stdlib-jdk8-1.4.32.jar
                
                -rwxrwxrwx 1 user root   10797 Jul 14 00:21 lang-tag-1.4.4.jar
                
                -rwxrwxrwx 1 user root    2199 Jul 14 00:21 listenablefuture-9999.0-empty-to-avoid-conflict-with-guava.jar
                
                -rwxrwxrwx 1 user root    6440 Jul 14 00:21 log-1.0.jar
                
                -rwxrwxrwx 1 user root  292301 Jul 14 00:21 log4j-api-2.13.3.jar
                
                -rwxrwxrwx 1 user root 1714164 Jul 14 00:21 log4j-core-2.13.3.jar
                
                -rwxrwxrwx 1 user root   12656 Jul 14 00:21 log4j-jcl-2.13.3.jar
                
                -rwxrwxrwx 1 user root   26161 Jul 14 00:21 log4j-jul-2.13.3.jar
                
                -rwxrwxrwx 1 user root   20760 Jul 14 00:21 log4j-slf4j18-impl-2.13.3.jar
                
                -rwxrwxrwx 1 user root 2604175 Jul 14 00:21 mango-4.0.0.jar
                
                -rwxrwxrwx 1 user root   73040 Jul 14 00:21 ma-priv-4.0.0.jar
                
                -rwxrwxrwx 1 user root   20720 Jul 14 00:21 mapstruct-1.2.0.Final.jar
                
                -rwxrwxrwx 1 user root   29126 Jul 14 00:21 ma-shared-1.2.4.jar
                
                -rwxrwxrwx 1 user root 2415211 Jul 14 00:21 mysql-connector-java-8.0.23.jar
                
                -rwxrwxrwx 1 user root   20619 Jul 14 00:21 native-lib-loader-2.3.3.jar
                
                -rwxrwxrwx 1 user root  433249 Jul 14 00:21 nimbus-jose-jwt-9.1.3.jar
                
                -rwxrwxrwx 1 user root  635622 Jul 14 00:21 oauth2-oidc-sdk-8.28.1.jar
                code_text
                -rwxrwxrwx 1 user root   19827 Jul 14 00:21 opencsv-2.3.jar
                
                -rwxrwxrwx 1 user root  842571 Jul 14 00:21 oshi-core-5.4.1.jar
                
                -rwxrwxrwx 1 user root  124496 Jul 14 00:21 passay-1.6.0.jar
                
                -rwxrwxrwx 1 user root 2915337 Jul 14 00:21 poi-4.1.2.jar
                
                -rwxrwxrwx 1 user root 1888231 Jul 14 00:21 poi-ooxml-4.1.2.jar
                
                -rwxrwxrwx 1 user root 7912488 Jul 14 00:21 poi-ooxml-schemas-4.1.2.jar
                
                -rwxrwxrwx 1 user root 1004719 Jul 14 00:21 postgresql-42.2.18.jar
                
                -rwxrwxrwx 1 user root 1660960 Jul 14 00:21 protobuf-java-3.11.4.jar
                
                -rwxrwxrwx 1 user root    2097 Jul 14 00:21 reactive-streams-1.0.2.jar
                
                -rwxrwxrwx 1 user root   24366 Jul 14 00:21 rql-parser-0.3.2.jar
                
                -rwxrwxrwx 1 user root   44213 Jul 14 00:21 slf4j-api-1.8.0-beta4.jar
                
                -rwxrwxrwx 1 user root   24510 Jul 14 00:21 SparseBitSet-1.2.jar
                
                -rwxrwxrwx 1 user root  374340 Jul 14 00:21 spring-aop-5.3.3.jar
                
                -rwxrwxrwx 1 user root  695878 Jul 14 00:21 spring-beans-5.3.3.jar
                
                -rwxrwxrwx 1 user root 1243858 Jul 14 00:21 spring-context-5.3.3.jar
                
                -rwxrwxrwx 1 user root  183147 Jul 14 00:21 spring-context-support-5.3.3.jar
                
                -rwxrwxrwx 1 user root 1467336 Jul 14 00:21 spring-core-5.3.3.jar
                
                -rwxrwxrwx 1 user root  282517 Jul 14 00:21 spring-expression-5.3.3.jar
                
                -rwxrwxrwx 1 user root  116534 Jul 14 00:21 springfox-core-2.9.2.jar
                
                -rwxrwxrwx 1 user root   83895 Jul 14 00:21 springfox-schema-2.9.2.jar
                
                -rwxrwxrwx 1 user root   53503 Jul 14 00:21 springfox-spi-2.9.2.jar
                
                -rwxrwxrwx 1 user root  195249 Jul 14 00:21 springfox-spring-web-2.9.2.jar
                
                -rwxrwxrwx 1 user root   67625 Jul 14 00:21 springfox-swagger2-2.9.2.jar
                
                -rwxrwxrwx 1 user root  106641 Jul 14 00:21 springfox-swagger-common-2.9.2.jar
                
                -rwxrwxrwx 1 user root 2905995 Jul 14 00:21 springfox-swagger-ui-2.9.2.jar
                
                -rwxrwxrwx 1 user root   23943 Jul 14 00:21 spring-jcl-5.3.3.jar
                
                -rwxrwxrwx 1 user root  416946 Jul 14 00:21 spring-jdbc-5.3.3.jar
                
                -rwxrwxrwx 1 user root  378255 Jul 14 00:21 spring-ldap-core-2.3.3.RELEASE.jar
                
                -rwxrwxrwx 1 user root   19896 Jul 14 00:21 spring-plugin-core-1.2.0.RELEASE.jar
                
                -rwxrwxrwx 1 user root    5145 Jul 14 00:21 spring-plugin-metadata-1.2.0.RELEASE.jar
                
                -rwxrwxrwx 1 user root 1227511 Jul 14 00:21 spring-security-config-5.4.2.jar
                
                -rwxrwxrwx 1 user root  449471 Jul 14 00:21 spring-security-core-5.4.2.jar
                
                -rwxrwxrwx 1 user root  106163 Jul 14 00:21 spring-security-ldap-5.4.2.jar
                
                -rwxrwxrwx 1 user root  360903 Jul 14 00:21 spring-security-oauth2-client-5.4.2.jar
                
                -rwxrwxrwx 1 user root   87502 Jul 14 00:21 spring-security-oauth2-core-5.4.2.jar
                
                -rwxrwxrwx 1 user root   66543 Jul 14 00:21 spring-security-oauth2-jose-5.4.2.jar
                
                -rwxrwxrwx 1 user root  605271 Jul 14 00:21 spring-security-web-5.4.2.jar
                
                -rwxrwxrwx 1 user root  327870 Jul 14 00:21 spring-tx-5.3.3.jar
                
                -rwxrwxrwx 1 user root 1565794 Jul 14 00:21 spring-web-5.3.3.jar
                
                -rwxrwxrwx 1 user root  996262 Jul 14 00:21 spring-webmvc-5.3.3.jar
                
                -rwxrwxrwx 1 user root  423470 Jul 14 00:21 spring-websocket-5.3.3.jar
                
                -rwxrwxrwx 1 user root   21750 Jul 14 00:21 swagger-annotations-1.5.20.jar
                
                -rwxrwxrwx 1 user root  152068 Jul 14 00:21 swagger-models-1.5.20.jar
                
                -rwxrwxrwx 1 user root    9202 Jul 14 00:21 token-bucket-1.7.jar
                
                -rwxrwxrwx 1 user root   52173 Jul 14 00:21 websocket-api-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   45500 Jul 14 00:21 websocket-client-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root  214118 Jul 14 00:21 websocket-common-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   44837 Jul 14 00:21 websocket-server-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root   30314 Jul 14 00:21 websocket-servlet-9.4.41.v20210516.jar
                
                -rwxrwxrwx 1 user root 2579738 Jul 14 00:21 xmlbeans-3.1.0.jar
                
                
                1 Reply Last reply Reply Quote 0
                • Jared WiltshireJ
                  Jared Wiltshire
                  last edited by

                  @mcgiwer I can't help you any more without seeing the output of
                  sh -x ./bin/start-mango.sh

                  Developer at Radix IoT

                  1 Reply Last reply Reply Quote 0
                  • M
                    mcgiwer
                    last edited by

                    Strange... it suddenly started to work, however ocassionally it's casting the OOM exception

                    1 Reply Last reply Reply Quote 0
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